Showing posts with label Internet. Show all posts
Showing posts with label Internet. Show all posts

Sunday, December 03, 2017

Defending Democracy

Defending Democracy
Nicholas Johnson
The Gazette, December 3, 2017, p. C4
Don't it always seem to go
That you don't know what you've got
‘Til it’s gone


— Joni Mitchell, “Big Yellow Taxi”
There are many divisive issues these days: climate change, renewable fuels, perpetual war, health care, tax reform, higher education, trade policy. The list seems endless.

However, most agree on preserving democracy’s fundamental pillars: free speech, public education, voting rights, and an independent judiciary.

Presidents Thomas Jefferson and James Madison offered us insights.

Media. Jefferson wrote, ““were it left to me to decide whether we should have a government without newspapers, or newspapers without a government, I should not hesitate a moment to prefer the latter.”

Media are one of the few industries expressly protected by the Constitution (First Amendment). They were to serve all the people, creating a “marketplace of ideas,” a check on abuses by the powerful, from which “truth” would emerge. There would be no central control of media by either government or big business.

Americans’ 19th Century “Internet,” its “social media,” was transportation -– rivers, roads, a trans-continental railroad, and pony express. Our “e-mail” was their postal mail. Low postal rates encouraged the distribution of books, magazines and newspapers.

For the FCC to repeal Net Neutrality, ownership limits, or the Fairness Doctrine, or politicians to say media are “the enemy of the American people,” chops away at democracy’s pillars. (Now 46% of voters believe media make up anti-Trump stories.)

Free public education and libraries. Jefferson continued, “But I should mean that every [person] should receive those [newspapers] and be capable of reading them.” In his epitaph, he chose to be remembered as “Father of the University of Virginia” –- omitting any reference to his presidency.

Madison agreed: “a people who mean to be their own Governors, must arm themselves with the power which knowledge gives.”

Free public schools would enable citizens to inform themselves. Free public libraries would provide every American access to the information resources of kings.

When legislatures don’t fully fund public universities, adding to the trillion-dollar debt of graduates, they are undercutting democracy’s pillar of “free public education.” This not only hampers America’s ability to compete with the nations that do provide tuition-free college, it also strikes a blow against democracy.

Voting rights. Over time, the opportunity to vote – a democracy fundamental -- was expanded from white, male, landowners over 21 to everyone over 18.

State legislatures that pass laws making it more difficult, rather than easier, for all to vote, or that draw district lines enabling a minority of voters to elect a majority of their representatives, are attacking a democracy fundamental.

Independent judiciary. The founders created a respected, independent branch of government, the judiciary, as a constitutional check on Congress and the executive branch. Federal judges’ independence was protected by their lifetime appointments. Justice would be delivered under a “rule of law” rather than a law of rulers.

To disparage the judiciary, charging bias, or lack of competence, to appoint those unqualified, weakens a democracy’s last, best protection of our civil rights.

We can probably survive most wrongheaded public policies. What our democracy can’t survive are attacks on its fundamental pillars. Let’s defend what we’ve got before it’s gone.
_______________
Nicholas Johnson is a former FCC commissioner who maintains www.nicholasjohnson.org. Contact: mailbox@nicholasjohnson.org

# # #

Saturday, November 18, 2017

Media's Role and Future

"The basis of our governments being the opinion of the people, the very first object should be to keep that right; and were it left to me to decide whether we should have a government without newspapers, or newspapers without a government, I should not hesitate a moment to prefer the latter. But I should mean that every man should receive those papers and be capable of reading them."

-- Thomas Jefferson to Edward Carrington," January 16, 1787, Julian P. Boyd, ed., The Papers of Thomas Jefferson, 11:48-49 (emphasis supplied).

In an effort to save costs, some media owners are giving us the choice between -- to borrow from Thomas Jefferson -- newspapers without reporters, or reporters without newspapers, while in the process creating both.

-- Nicholas Johnson

Contents
Democracy's Media
Newspapers' Decline
Newspapers' Challenges
Government Without Newspapers

Note: There are some discrepancies in the cited statistics, below, owing to different sources, dates, and methods of calculation, although they generally support comparable conclusions. Readers disturbed by this are invited to do their own research, and report their findings to the author.

Democracy's Media. When Thomas Jefferson wrote that if put to the choice he would choose "newspapers without a government," he was writing about the essential pillars of a democracy -- of which citizens' opinions, informed by the media, was one. [Photo source: Wikimedia; statue in Jefferson Memorial, Washington, D.C.]

Note that the quote, above, continues that everyone "should receive those papers and be capable of reading them." That sentence covers three more of democracy's pillars: (1) a postal system with reduced rates for books, magazines and newspapers; (2) free public libraries; and (3) free public education -- to which he would later add the First Amendment's protections for "freedom of speech, or of the press."
As evidence of Jefferson's inclusion of education as one of democracy's pillars, he limited his gravestone's inscription to "Here was buried Thomas Jefferson, Author of the Declaration of American Independence, of the Statute of Virginia for religious freedom, & Father of the University of Virginia." ["Jefferson's Gravestone," Monticello, Thomas Jefferson Foundation.] In other words, he put more importance on his creation of a university than his having served as president.

Given the fundamental role of a free and independent media in our democracy, President Trump's deliberate efforts to diminish the public's respect for, use of, and dependence upon the media stand in stark and worrisome contrast to President Jefferson's design for our democracy. Here are some excerpts from Trump's comments about the media (he refers to as "they") on August 22, 2017:
30. "And yes, by the way -- and yes, by the way, they are trying to take away our history and our heritage. You see that."
31. "I really think they don't like our country. I really believe that."
32. "Look back there, the live red lights. They're turning those suckers off fast out there. They're turning those lights off fast." [narrator voice]: They weren't.
33. "CNN does not want its falling viewership to watch what I'm saying tonight, I can tell you."
34. "If I don't have social media, I probably would not be standing."
Chris Cillizza, "Donald Trump's 57 Most Outrageous Quotes From His Arizona Speech," CNN, August 23, 2017.
In a democracy dependent upon citizens' trust in the independence of the media, President Trump has kept up a drumbeat of attacks on the media's integrity and accuracy. On February 17, 2017, Trump even went so far as to tweet that the media "is the enemy of the American people." Michael M. Grynbaum, "Trump Calls the News Media the 'Enemy of the American People,'" New York Times, February 18, 2017, p. A15 (the full text of the tweet read: "The FAKE NEWS media (failing @nytimes, @CNN, @NBCNews and many more) is not my enemy, it is the enemy of the American people. SICK!" February 17, 2017, 4:32 p.m.).

Although "a correlation is not a cause," it would not be unreasonable to suspect that President Trump's attacks on the media are having some impact. A Politico/Morning Consult poll in October 2017 found that, "More than three-quarters of Republican voters, 76 percent, think the news media invent stories about Trump and his administration . . .. Among Democrats, one-in-five think the media make up stories . . .. Forty-four percent of independent voters think the media make up stories about Trump . . .." Steven Shepard, "Poll: 46 percent think media make up stories about Trump," Politico, October 18, 2017.

Newspapers' Decline. Trying to define "when newspapers began," or to identify "the first newspaper" is impossible without an agreed upon definition of "newspaper." Written forms of shared "news" probably go back to cave paintings and personal communications.
For an excellent essay on "The History of Newspapers," see the encyclopedia entry, Mitchell Stephens, "History of Newspapers" (undated), with illustrative examples: "'Public Occurrences, Both FORREIGN and DOMESTICK' was printed in Boston on September 25, 1690. . . . 'The Boston News-Letter,' which first appeared in print in 1704, survived for 72 years. . . . There were about 200 newspapers in the United States when Jefferson assumed the presidency in 1801."
Whenever "newspapers" may have begun, they've demonstrated a great capacity for survival, and are "still here" -- at least for now. [See, Stephen Sondheim, "I'm Still Here"]

But the stark fact is that, today, newspapers' circulation and advertising revenues have declined by roughly 50 percent (revenue from $60 to $30 billion, since 2004; weekly circulation from 50 to 20 million, since 1990). [Michael Barthel, "Despite Subscription Surges for Largest U.S. Newspapers, Circulation and Revenue Fall for Industry Overall," Pew Research Center, June 1, 2017.]

The industry's response has included largely unsuccessful efforts to increase cash flow, and devastating efforts to cut costs. Because reporters are more than just a "cost," cuts in their numbers produce a significant reduction in the quantity and quality of the unique, democracy-sustaining product they create. As a result, in an effort to save costs, some media owners are giving us the choice between -- to borrow from Thomas Jefferson -- newspapers without reporters, or reporters without newspapers, while in the process creating both.

From a citizen's perspective, it is local news that's taken the hardest hit. Although the total quantity of all reporting is down, there remain online (and sometimes delivery of hard copy) alternative sources of national news (e.g., The New York Times, The Wall Street Journal), international news (e.g., Le Monde, The Guardian, The Asahi Shimbun) -- and sometimes state news (e.g., in Iowa, The Des Moines Register). But when local papers (often monopolies) go out of business, or make deep cuts in staff, there are often few, if any, adequate alternative sources of local news.
Recently, one community's chain-owned, once-robust local paper -- that now offers its subscribers only a slim, six-page main section, with an opinion page only Wednesdays and Saturdays -- published an issue that contained no stories written by local reporters. (All copy was reprinted from USA Today, the Associated Press, and another of the chain's papers.)

By contrast, another local paper, The Gazette, which is locally owned, has a stable of local reporters who produce a constant flow of serious stories of local significance -- though possibly with fewer reporters than in years past. It has dropped its Associated Press subscription and substituted sources such as Bloomberg News, Los Angeles Times, McClatchy Washington Bureau, Miami Herald, Reuters, Tribune News Service (and Tribune Washington Bureau), Washington Post, as well as Iowa papers Burlington Hawkeye, Des Moines Register, Quad-City Times, or Waterloo-Cedar Falls Courier.

Because, today, one has access to online versions of most of the world's newspapers, television and radio stations, podcasts, blogs, and more, this is not the service it might once have been. I carry on my iPhone access to Al Jazeera, Associated Press, Bloomberg, CBS Sports, Des Moines Register, Deutsche Welle (German), Gazette, Guardian (London), Iowa Public Radio, Le Monde (Paris), New York Times, PBS News Hour, Reuters, Rudaw (Kurdistan), Shanghai Daily (China), South China Morning Post (China), Sputnik (Russia), Wall Street Journal, and Washington Post.

As a result, I don't need the Gazette to bring me news from those publications. On the other hand, I can't read each of these news sources thoroughly every day. So what the Gazette's selection of stories does provide, that my apps do not, is the added benefit of professional selection from national and global sources of stories the Gazette editor believes are the most significant for Iowa readers.
Of course, there are exceptions. Many of those working within the finance sector, or large corporations, understandably believe they simply must subscribe to a paper such as The Wall Street Journal or The Financial Times (London). Others may feel a professional need to subscribe to The New York Times or other papers -- especially if, as is often the case, the expense can be considered a "business expense."
The Times' circulation revenue continues to hover around $1 billion a year (from 2006 to 2016, starting in 2006 at $889.72 million, a high of $936.49 million in 2009, to a 2012 low of $795.04 million, followed by a steady climb to $880.54 million). "New York Times Company's Circulation Revenue from 2006 to 2016 (in million U.S. dollars)," Statista, 2017. Its current circulation of the hard copy editions is 571,500 (daily; November 2016) and 1,087,500 (Sunday; May 2016). Its rapidly increasing digital-only subscriptions are now twice the Sunday hard copy numbers, at 2.2 million (May 2017). The New York Times, Wikipedia.org. (By way of comparison, 25 years ago "The New York Times had a circulation of 1.2 million daily and 1.8 million Sunday in 1993 . . .." Mitchell Stephens, "History of Newspapers" (undated).
Newspapers' Challenges. Equally as serious as the President's continuous assaults on our democracy's independent media are the hurricane-like consequences from strong and shifting winds of cultural, technological and economic change during the past decade.

The newspapers' challenges from technology are nothing new.

The telegraph, ultimately recognized as an aid to journalism, was initially seen by publishers as a threat.
"At first, most newspaper owners failed to see the advantage of this disruptive technology; they were actually threatened by it. After all, why would you even need a newspaper when the news could travel between telegraph operators?" Ron Miller, "The Telegraph, Newspapers, and 19th-Century Disruption," EContent Magazine, May 8, 2012.
The radio, and then television with its pictures, provided an instantaneous form of delivery that printing presses, trucks, and delivery persons couldn't match.

Bad enough with three dominant TV networks through the 1950s, the arrival of "cable television," with its 500 channels, caused even the networks to lose nearly half of their audience share. And today, in addition to the 24-hour news channels, the telegraph's grandchild -- the ubiquitous, instantaneous Internet -- has become the competitor the telegraph operators failed to create, providing links to billions of sites, including most of the world's newspapers, television and radio stations, podcasts, and YouTube videos.

But what may be newspapers' greatest challenge today is the ferocious fight over a slice of every individual's 168 hours a week. We have other things we want and need to do besides reading a newspaper. Every hour at work or asleep, every game of golf or fishing trip, running errands or running for health, doing dishes or helping kids with homework, watching television or listening to music, looking at iPad and iPhone screens, is time we're not reading newspapers.

And however many hours we do devote to the electronic form of the intellectual, educational, informational, artistic and entertainment portion of our lives is divided among an ever more varied and available range of sources -- Netflix and YouTube, audio books and podcasts, Facebook and Twitter.

It's bad enough that we can predict what stories will air on the evening TV news -- never mind the next day's newspaper -- but the multiple sources of news throughout the day are taking time previous generations spent with a morning newspaper and cup of coffee.

And all of this competition presumes that people are actually looking for serious discussions of important events and public policy issues. Some are -- but not many. [Mitchell Stephens, "History of Newspapers" (undated) ("In 1940, there was one newspaper circulated in the United States for every two adults, by 1990 one newspaper circulated for every three adults. According to surveys, the share of the adult population that 'read a newspaper yesterday' has declined from 85 percent in 1946 to 73 percent in 1965 to 55 percent in 1985. . . . The United States had 267 fewer newspapers in 1990 than it had in 1940.")]

The Cision U.S. newspapers' circulation list shows the following as the top seven U.S. newspapers (as of 2016) with their circulation: USA Today (2,301,917), The New York Times (2,101,611), The Wall Street Journal (1,337,376), Los Angeles Times (467,309), New York Post (424,721), Chicago Tribune (384,962), and The Washington Post (356,768). "Top 10 US Daily Newspapers," Cision, June 18, 2014, updated May 11, 2016.

Thus, given a U.S. population of 325 million, it would appear that most individual newspapers are informing far fewer than one percent of our citizenry -- an information inequality that rivals our inequalities of wealth and education. Consider the circulation of all U.S. newspapers combined in 2016 (34,657,199) and it's still about 10 percent. ["Newspapers Fact Sheet," Pew Research Center, June 1, 2017.]

Compare that news with what's happening in India:
India now has the world’s largest number of paid newspapers, and the number continues to grow, from 5,767 in 2013 to 7,871 in 2015. Over those same two years, 50 newspapers ceased publication in the US, which has less than a quarter of India’s print papers. . . . [O]ver the last decade, newspaper circulation has grown significantly in India, from 39.1 million copies in 2006 to 62.8 million in 2016 -– a 60% increase, for which there is no parallel in the world. . . . [W]while newspaper circulation grew by 12% in India, it fell in almost every other major media market: by 12% in the UK, 7% in the US, and 3% in Germany and France.
Shashi Tharoor, "There's One Country in the World Where the Newspaper Industry is Still Thriving," World Economic Forum, May 24, 2017.

Government Without Newspapers. President Jefferson said he would prefer newspapers without government to a government without newspapers. Notwithstanding his preference, we seem to be heading toward a government without newspapers.

Most countries' authoritarian leaders seek to control the media -- by disparaging their journalists and owners, or closing down papers and TV stations that fail to propagandize on the leader's behalf, or taking ownership and control, making all sources of information and opinion a form of state media. We've seen the beginnings of this in the United States, with the President's attacks on the "fake news" and the FCC's willingness to let a prominent right wing television company acquire enough stations to reach over 70% of all American homes.

But responsibility falls on the citizens of a democracy as well. If we are to be in fact as well as in theory a democratic nation of informed citizens actively engaged in self-governing, more of us need to subscribe to and otherwise support our local newspapers -- and read more than the sports pages, comics, crossword puzzle, and obituaries. More of us need to watch the PBS NewsHour and turn off the commercial networks' "junk news" (as distinguished from "fake news"); see, "Two Nights with 'World News Tonight,'" in "Three Legged Calves, Wolves, Sheep and Democracy's Media," December 1, 2014. More of us need to take an occasional break from the silo, echo chambers that reinforce our predispositions More of those of us who are retired, or otherwise have some free time, need to pick a government body (e.g., city council, school board, county board of supervisors, state legislative committee), track its work, and "report" on it in letters to the editor, op ed columns, blogs, and other social media.

There is much more to think and write about, such as: What are "the media's" alternative futures thirty years from now? What can be done to minimize presidential disparagement of a democracy's independent media? What might K-12 and college educators do to improve citizens' media literacy and "civics" education generally? What are the most effective business plans for sustaining commercial media? What potential is there for "citizen journalism"? How might the FCC be reformed to encourage the use of its "public interest" powers to restrain corporate control of an ever-increasing number of outlets, or a content-neutral Fairness Doctrine approach to content diversity? But this is more than enough for one blog post.

# # #

Random Additional Thoughts

(1) What's the question? A question, to be an answerable question, needs to suggest the process, or data, one would need in order to find the answer. As such, research is more about drafting questions than finding answers.

(2) Elements and ultimate goals. Is the ultimate goal to "save newspapers" -- the hard copy paper one reads with morning coffee? It is for some, and is a perfectly sensible goal. But how does the pursuit for answers change if the goal is expressed as maintaining the existence, quantity, quality, and social/political role of journalists and the journalism they produce? In short, a focus on the content and function of what's now produced by journalists, and distributed by newspapers. That distribution could be (and some is) in the form of online services, aggregators, journalists' blogs and Web pages, books and magazines, or distribution orally on television, radio, podcasts, YouTube videos, or even presentations in schools, churches, community town halls, and public lecturers on national tour.

(3) Product and audience. If by "journalism" we mean what's found in newspapers we include the sports section, comics, crossword puzzles, obituaries, and classified ads. If, on the other hand, we are really seeking that portion of journalism relevant to a functioning democracy, it's the slice of a paper's content that involves government, politics, public policy and projects, and reports of the communitarian forces that make for a fully functioning "community."

How many Americans are reading those news stories, columns, and letters to the editor? For starters, 43% of Americans "read" at a basic, or below basic, level (2003). It's unlikely many in that group are subscribers. In fact, well less than half of all Americans, or American homes (by some counts as few as 10%) subscribe to a hard copy or online newspaper. Local news is what's most threatened. But even among our major national papers -- New York Times, Wall Street Journal, Washington Post -- none can claim a readership of even one percent of all Americans. How many of those who do see a paper devote more than 5 or 10 minutes to it daily? Of those, how many read the government/politics/policy-related stories, editorials and columns? Of those, how many use that information in their public activism in their community?

(4) Prerequisites. Basic evidence of civic engagement is voting. Roughly 20% of the Americans eligible to register don't. Of those who could vote, 45% choose not to. And that's presidential elections. Turnouts of 5% to 10% are not uncommon in city council and school board elections. We have among the lowest political participation rates of any country.

No matter the quality of your seed corn, if you scatter it on a mall parking lot it's not likely to produce much of a crop. How much difference would it make in voting turnout, and other civic participation, if a quality local paper were delivered to every home? Would it be read -- by the adults, by the children? How well are we preparing our children to be "public citizens"? How many schools integrate newspapers into their curriculum? How many high school graduates, following exposure to a social studies curriculum, register to vote when they turn 18? Should we be rephrasing the question, focusing on the seed bed rather than the seed?

(5) Basic fundamentals. Before we can even begin with civic education, the basic needs of that 40% to 50% of our fellow citizens must be addressed: housing, nutrition, public health and healthcare, increased minimum wage, job training, and public education (through community college) -- including bringing as many as possible above "basic" reading ability and a heavy dose of civics (one of the original purposes of public education).

# # #

Monday, May 22, 2017

Why Net Neutrality is Your Friend

[Note: This blog post was later published by The Gazette as Nicholas Johnson, "Why Net Neutrality is Our Friend," "Insight,"The Gazette, June 2, 2017, p. A6]

[Graphic credit: ACLU]

President Donald Trump kept his promise. He said he’d “drain the swamp” in Washington. He has. What he didn’t tell us was that he would then fill his administration with the creatures that crawled out.

The news media and late night shows have reveled in their good fortune. Trump has provided them a daily flow of stories both entertaining and terrifying to move their audiences between tears and laughter.

But as a result, that 99 percent-plus of the federal government that’s not in the White House is mostly ignored by the media.

Farmers worry over the loss of overseas markets from Trump trade agreements. Public schools must deal with the loss of revenue from school vouchers. The oil and gas industry cheers a removal of regulations that rivals the Teapot Dome scandal that sent one of President Warren Harding’s cabinet members to prison.

And my old agency, now Trump’s Federal Communications Commission, is going about repealing the consumer protection called Network Neutrality. You don’t need to know anything about computers or the Internet to understand that one.

You do need to understand monopoly capitalism.

Most cities of any size have an abundant array of restaurants from which to choose – locations, menus, prices, and atmosphere. Aside from health concerns, “marketplace forces” provide adequate consumer protection.

By contrast, with rare exception most neighborhoods in those cities have no choice among monopolist internet service providers, such as Mediacom.

It’s the business of business to maximize profits by increasing prices and cutting costs (quality and services) until both reach optimum levels.

In a conversation with Chicago economist Milton Friedman he used the example of corporate pollution of rivers. “You are appealing to them to be ethical,” he said. “They can’t afford to be ethical. They can afford to comply with a law that’s also applicable to their competitors. Your answer is in Congress and state legislatures, not preaching in the streets.”

If an Internet service provider (ISP) also profits from distributing content it owns, it can make more money by censoring a competitor’s content, charging more for it, or slowing its delivery to your TV. If it doesn’t own content providers, it can bargain with those who are, providing them unfair advantages for the right price. And ISPs will set customers’ charges at the optimum profit maximizing level.

Harm to consumers will be limited only by the ISP’s imagination.

Once cities have as many ISPs as restaurants we can talk about “marketplace regulation.” Meanwhile, common decency requires that the FCC retain the consumer protection of Network Neutrality.

# # #

Saturday, July 06, 2013

Ants Teach Us About Internet and Economy

July 6, 2013, 12:48 p.m.

What’s especially remarkable: the close parallels between ant colonies’ networks and human-engineered ones. One example is “Anternet”, where we, a group of researchers at Stanford, found that the algorithm desert ants use to regulate foraging is like the Traffic Congestion Protocol (TCP) used to regulate data traffic on the internet.
-- Deborah Gordon, "What Do Ants Know That We Don’t?" Wired, July 6, 2013

Among the many benefits from studying anthropology, along with a factual foundation for celebrating diversity, is the humility from knowing our culture does not have all the answers.

Among the many benefits from studying biology is the heightened sense of humility from discovering how much our entire species has to learn from other species of animal and plant life.

Take ants for example.

As the opening quote suggests, it turns out that after 130 million years of experience and evolution in managing large organizations with no central control, ants have worked out many of the complex algorithms we need in running the Internet. Read the article linked above; it's a fascinating story.

But the one lesson that caught my eye was what ants have to teach us about economic recovery.

We're headed toward a world population of 9.1 billion persons -- a 34% increase in 37 years -- 70% of whom will be in urban areas (up from 49% today). To feed this increase we'll need roughly a 50% increase in cereal production and a 100% increase in meat production. That's only one of the many increased costs of increased population.

Ants have faced a somewhat similar challenge.

"Like human-engineered systems, ant systems must be robust to scale up as the colony grows . . .. [T]he ideal solutions utilize the contributions of each additional ant in such a way that the benefit of an extra worker outweighs the cost of producing and feeding one." Deborah Gordon, "What Do Ants Know That We Don’t?" Wired, July 6, 2013.

Isn't that our challenge? "Utiliz[ing] the contribution of each additional [person] in such a way that the benefit of [each] outweighs the cost of producing and feeding [them]"?

I've often said the greatest economic asset that humankind possesses is not our raw materials or industrial facilities. It is (at this point in time) 7 billion person-days per day. Any day an individual is standing on a street corner, locked in prison or in poverty, too hungry to summon the strength, too poorly educated to understand the job, is a day's work lost forever. Not just for that person, but for all of us.

What's lost is called opportunity cost: the vacant lot or river that might have been cleaned up; the home that might have been built, or insulated -- with the workers' added self-esteem that comes with honest labor and accomplishment, that slight bump up in a community's "happiness index."

But abandoned souls aren't free. In addition to opportunity cost, there's our out-of-pocket cost: the crime they may see as their only path to survival; the emergency room medical care; prisons as a public housing program; programs for the poor and unemployed, such as unemployment compensation and SNAP (food stamps). It costs only slightly, if any, more to pay them for working -- at anything.

Striving for full employment is also the shortest path out of the economic doldrums. As I wrote in 2008:
You can't improve business (profits, returns to shareholders, executive compensation) without improving retail sales; you can't improve retail sales without putting money in the hands, and confidence in the heads, of potential consumers; and unemployed consumers don't have money unless they are provided either unemployment compensation or wages from a public sector job (in an economy with a shrinking private sector). . . . [G]iven the same amount of money, using it to create "jobs" makes more sense than providing it for "unemployment compensation. But either makes more sense than trying to turn an economy around with "trickle down" -- whether tax cuts for the rich, or bailouts for the rich.
"Jobs, Not Unemployment, Key to Recovery; Why America Needs a Jobs Program: Because When Your Automobile (Industry) is in the River It Makes More Sense to Go For the Shore Than to Continue Bailing it Out," November 8, 2008.

It was I message I would repeat from time to time, including October of 2011: "short term, the way to bring ourselves out of the economic doldrums, to give a boost to our economy, to increase consumer spending, is to create more consumers, with greater confidence in their future prospects for employment. That means a full-employment economy; jobs for all; provided by the private sector when it's rational for business to do so, and provided by the federal government when it is not. . . . In January of 2009, had we taken all the money we lavished on the banks, auto and insurance industries, and other large corporations, and used it for wages for all, our economy would have turned around by the fall of 2009 at the latest, and be humming along right now." Economic Recovery? It's Simple and Obvious; Recovery Requires Consumers, and Consumers Require Jobs," October 13, 2011.

To these reasons, the ants have now given us another. If our species is to make it past 2050, we too must "utilize the contributions of each additional [person] in such a way that the benefit of an extra worker outweighs the cost of producing and feeding [and otherwise caring for] them."

There's a lot we can learn from other cultures and other creatures. And whether it's running the Internet or reviving our economy, we could do worse that to start by learning from the ants.

# # #

Sunday, June 09, 2013

From Zazi to Stasi

June 9, 2013, 3:00 p.m.

This series includes: "Lavabit Confronts 'Complicit or Close?' Levison Closes," August 9, 2013; "A Simple Matter to Drag People Along," August 6, 2013; "The Future of Surveillance and How to Stop It," August 4, 2013; "Surveillance: Differences of Degree and of Kind," July 3, 2013; "Shooting the Messenger; Should Government Be Able to Keep Its Abuses Secret?," June 11, 2013; "From Zazi to Stasi; Trusting a Government That Doesn't Trust You," June 9, 2013; "Law's Losing Race With Technology," June 7, 2013.

Trusting a Government That Doesn't Trust You

Yesterday being the 64th anniversary of the June 8, 1949, publication of George Orwell's novel 1984, I thought it an appropriate time to review surveillance in America.

Unless you've just returned from a vacation, during which you had the good sense to never consult a smart phone, laptop, or newspaper, you know that we've just found out more about the government's spying on our phone calls and Internet activity.

The London Guardian's Glenn Greenwald broke the story that the U.S. super-secret FISA Court (Foreign Intelligence Surveillance Act) has given the NSA (National Security Agency) the legal right to gather all of our phone records indiscriminately -- even if there is no reason for the NSA to suspect we've done anything wrong -- in this specific case, the records of every Verizon customer (with legitimate reason to suspect similar authorizations have been granted for all other major phone companies). Glenn Greenwald, "NSA Collecting Phone Records of Millions of Verizon Customers Daily; Exclusive: Top Secret Court Order Requiring Verizon to Hand Over All Call Data Shows Scale of Domestic Surveillance Under Obama," The Guardian (London), June 5, 2013 (with link to text of FISA Court order). [Photo credit: multiple sources.]

Not to be outdone by The Guardian, the Washington Post soon had a story of its own to break: "The National Security Agency and the FBI are tapping directly into the central servers of nine leading U.S. Internet companies, extracting audio and video chats, photographs, e-mails, documents, and connection logs that enable analysts to track one target or trace a whole network of associates, according to a top-secret document obtained by The Washington Post." Barton Gellman and Laura Poitras, "Documents: U.S. Mining Data From 9 Leading Internet Firms; Companies Deny Knowledge,” Washington Post, June 6, 2013.

Note the rather stark conflict here -- one that underscores the fact that it is the major corporations as much or more than the government that should be the focus of our privacy concerns. I'm not sure anyone has the facts at this point; I don't. But my intuition is that the NSA would have had little to no reason to lie, in a highly classified document it had no reason to believe would fall into the hands of the media, that it had the ability to tap "directly into the central servers of nine leading U.S. Internet companies" if it didn't have that ability. On the other hand, the "nine leading U.S. Internet companies" would have had an incentive to hide from their customers the fact that they were permitting the government to peruse your electronic files and mine.

In an earlier blog essay I provided some background regarding privacy law, and reasons why I think we need a new Supreme Court interpretation of the protections provided by the Fourth Amendment, given the current governmental and corporate access to intrusive technologies not dreamed of decades ago, let alone centuries ago. "Law's Losing Race With Technology; Redefining 'Privacy,'" June 7, 2013.

Ultimately, of course, these stories were picked up and repeated by mainstream U.S. media, as U.S. officials scrambled to reassure Americans that they (members of the U.S. House and Senate) had known of this all along and always considered it a dandy way to protect us from terrorists -- carefully noting that at least this order did not include the government’s right to listen to the content of our calls. "All they were doing" was gathering the date and times our calls begin and end, the locations of the parties to the calls, and the phone numbers involved. Charlie Savage and Edward Wyatt, "U.S. Is Secretly Collecting Records of Verizon Calls," New York Times, June 6, 2013, p. A16.

I don't deny these are significant distinctions. There is a difference between a corporation or government agency scanning, recording, storing, analyzing, and ultimately having a human listen to the content of your phone conversations, on the one hand, and, on the other, its focusing exclusively on tracking the phone numbers from and to which you make calls, how long you talk during each, their date and time, and the location of the parties.

But (1) both are a significant intrusion on your privacy, (2) taken alone, but especially when blended with "Big Data" collections of other personal information about you, they reveal a lot of information about you, and (3) the government has not always limited itself to this "meta data" (e.g., phone numbers and time).

Thirteen years ago, February 27, 2000, CBS 60 Minutes reported on "Echelon," a global fish net operated by the NSA that, according to those who had worked with the project and were interviewed, covered all of Planet Earth, monitoring airwaves and optic fiber, picking up everything from e-mail and faxes to cell phones and baby monitors. Today, President Obama and the Chairs of the Senate and House Intelligence Committees are assuring us that no one is listening to the content of our calls. But a former employee of Echelon said on 60 Minutes that she was shocked to find a fellow employee listening to the voice of Senator Strom Thurmond. There have been a number of other reports over the years about this, prior, and subsequent programs, such as "Total Information Awareness."

There are many potential issues with what our government is doing. (1) There is what they are doing: monitoring our phone and Internet activity. (2) There are questions regarding how they are doing it: what data is being collected, how long it is held, how it is being used (including sharing with other agencies, other governments, or even corporations), what other databases it is being merged with, how many people within the agency have access to it, the quality control processes in place to, among other things, avoid mistaken identifications of people. (3) The oversight by the judicial and legislative branches. There are reports that the FISA Court seldom, if ever, has refused the government's requests to spy on Americans and others; we are told that Congress was kept fully informed, but a number of elected officials have said they knew nothing of the program. (4) Secrecy. It was said during the Soviet era that their spies, and ours, were sufficiently well informed that each pretty well knew what the other was up to; the only people who were uninformed as a result of secrecy and classified documents were the American people. The government has expressed extreme concern about terrorists finding out about these cell phone and Internet monitoring programs. It is highly unlikely -- given terrorists' use of couriers and throw-away cell phones, that there is much in this month's papers that they did not already know.

Put aside, if you must, Benjamin Franklin's judgment that, "They who can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety." Benjamin_Franklin, Wikiquote.org. It may well be that the American people, once honestly and fully informed regarding how corporations and the government are collecting personal information about our activities, would support such spying programs as a fair trade for the added security they provide. But at the moment, they do not even have enough information to address the issues, let alone form an opinion which could be polled.

The government says that we have been saved from terrorist attacks as a result of their spying on us. But their proof is limited to two leaked examples because, they claim, all the others are classified. One is the case of Najibullah Zazi.

Zazi was an Afghan-American living in Denver, who drove to New York with the intention of creating an explosion in the New York City Subway. Interestingly for our purposes, he was one of those potential terrorists who became aware that he was under surveillance, was stopped and let go by police, abandoned his plans, and flew back to Denver, where he was arrested. He is currently awaiting sentencing. "Intelligence Official: Phone Records Tracking Helped Foil Subway Bomb Plot; Suicide Bomb Plot Was Halted After Suspect Realized He Was Being Tracked," CBS New York/AP, June 8, 2013.

Hard to argue with those results -- though that doesn't automatically lead to the conclusion that the massive spying on Americans is worth it. Especially is this so because we are not going to be told how many other cases there have been -- or whether any of them could not have been solved by other means, or a significantly more restricted spy apparatus.

So I have concerns about what we already know is going on. But those concerns pale by comparison with my most serious concerns. "Give a small boy a hammer and the whole world becomes a nail." Make massive data gathering and analysis and other spying technology available to corporations and governments, and the temptation to use it is almost irresistible.

It is a very small step -- one we know the government has already taken in the past -- from collections of "meta data" (information about our communications) to collections of the content of those communications. We also know that many governments over the years have not trusted their people, and have gone to great lengths to find out what they are up to in order to control them.

Has that already happened to us? Are we being asked by our government to trust it, when it has demonstrated by its actions that it doesn't trust us?

If it is not already obvious, permit me to make express that this should not be about "trust." Most of all, it should not be about the personality of whoever occupies the White House at a given time. Some Americans seemingly hate President Obama, everything he stands for and advocates, everything about him. Others are such solid supporters that they can see no flaws, and become defensive when confronted with anything other than praise of the President. Personally, I was pleased to see Obama elected, and wanted him to be successful. But when I think he's wrong, I've said so, in this blog and elsewhere, believing that to be engaged in his presidency by doing so shows more respect for him, and the office, than blind obeisance.

My concerns about the direction of our government are institutional, not personal. I do not believe President Obama seeks a totalitarian state, a military takeover, or a 1984-style total surveillance of the American people. But I definitely do think that we have the risk, not the inevitability, but the risk, that a future president might seek to exercise such power. Most of what prevents that happening is the basic decency of the individuals involved, for the potential power is there, and the temptations to use it are powerful.

From Zazi to Stasi. Following World War II, the eastern portion of Germany came under Soviet control. In 1950 this German Democratic Republic, known as "East Germany," created the Ministerium für Staatssicherheit, MfS, or Ministry for State Security, commonly known as the Stasi. "It has been described as one of the most effective and repressive intelligence and secret police agencies in the world." "Stasi," Wikipedia.org.

Stasi had, amongst other divisions (including prison camps for "political offenders"), an "'Administration 12' . . . responsible for the surveillance of mail and telephone conversations," and a "'Main Administration for Struggle Against Suspicious Persons' . . . charged with the surveillance of foreigners . . . legally traveling or residing within the country." Ibid.

Fortunately, nothing like this exists in our country. For starters, we don't have "ministries," we have "departments." We don't refer to the "state;" we use the word, "Homeland," similar to the German Vaterland, or Fatherland. Obviously, there's a big difference between a "Ministry for State Security" and a "Department of Homeland Security."

Nor do we have anything with a name like "Administration 12." If we were ever to have a "surveillance of mail and telephone conversations" by the government, we would use legitimate, legal American organizations like the National Security Agency, the Central Intelligence Agency, and the Federal Bureau of Investigation, among others. Very different from an "Administration 12."

# # #

Saturday, February 23, 2013

Cybersecurity for You and Me

February 23, 2013 8:00 a.m.

Seven Steps to Computer Security
“I divide the entire set of Fortune Global 2000 firms into two categories: those that know they’ve been compromised and those that don’t yet know.”
-- Dmitri Alperovitch, Chief Technology Officer, Crowdstrike

With seemingly every major American institution under cyberattack, is it past time you and I review our own cybersecurity?

The Times reports that, "Computer security experts estimate that more than a thousand companies have been attacked recently." Nicole Perlroth, "Some Victims of Online Hacking Edge Into the Light," New York Times, February 21, 2013, p. A1. Once reluctant to report a breach, more companies are now coming forward. The Times provides quite a list -- including Apple, Google, Facebook, and Twitter.

In fact, the Times was the first of three major papers to acknowledge they'd been hacked, probably from China, followed by similar revelations from the Wall Street Journal, and the Washington Post.

Earlier this month President Obama signed an executive order "that promotes increased information sharing about cyberthreats between the government and private companies that oversee the country’s critical infrastructure . . .." Michael S. Schmidt and Nicole Perlroth, "Obama Order Gives Firms Cyberthreat Information," New York Times, February 13, 2013, p. A16; "Improving Critical Infrastructure Cybersecurity," February 12, 2013, whitehouse.gov. (And see "Cybersecurity," National Security Council; "The Comprehensive National Cybersecurity Initiative," National Security Council; "Cyberspace Policy Review," White House (2009).) [Photo credit: multiple sources.]

Our computerized defense installations, including the nuclear arsenals, are getting millions of hostile hits a day. Defense Secretary Leon E. Panetta says that "the United States [is] facing the possibility of a 'cyber-Pearl Harbor' . . . [that] could dismantle the nation’s power grid, transportation system, financial networks and government." Elisabeth Bumiller and Thom Shanker, "Panetta Warns of Dire Threat of Cyberattack on U.S.," New York Times, October 12, 2012, p. A1. We now have an Army Cyber Command -- not to mention our real world, lethal video game controllers, operating drones in Pakistan and Yemen, among other countries, from comfortable locations here at home. (See "Home Grown Drones," February 16, 2013.)

If, with all their multi-billion-dollar resources, our government, military, corporations and other major institutions are under cyberattack, and losing more often than not, what hope is there for the rest of us?

Fortunately for us, like risks to our health, it turns out that the greatest risks to our computers are well within our control.

How many times have you heard these health tips: get a full night's peaceful sleep, control your weight (getting from "obese to "overweight" is a good start), eat more raw fruits and vegetables (and less sugar, salt and fat), exercise (both aerobic and strength training) 30 minutes a day, eliminate all tobacco and other drugs, keep alcohol consumption to a minimum, fasten your seat belt in the car and wear your helmet when riding a bike. Whether we're looking for ways to reduce our risks of heart disease, or cancer, or diabetes, or arthritis, or Alzheimer's disease, or other conditions, the advice usually includes these same basics.

Do we follow this advice? That's another matter -- albeit one that costs us $100s of billions in excess health care bills. The point is, whether the health of our bodies or the security of our computers, many of the factors are within our control.

No one can make their home or car 100% theft-proof. Thieves can break a side window on your car, or on a second story bedroom, and remove contents. However, they are less likely to take your stuff if you lock the doors to your house than if you leave them ajar; or if you close the windows and lock the doors of your car than if you leave the windows down and the key in the ignition.

If you are a computer professional, you already know what follows and far more. If not, here are some simple suggestions -- the computer equivalent of locking your house and car -- that can save you from most of the computer grief, some say as much as 90% or more, that can otherwise come your way. (Basic security for handheld mobile devices may be covered in a subsequent blog entry.)

1. There's no perfect security. Assume every email or text message you send could show up on the front page of your local newspaper, and may have already been scanned by your employer and some government agency. Every photo or bit of information about yourself you or your friends put on Facebook, or you share with an online merchant or Web page, may find its way to those you wish didn't have it. Every program you install on your computer may come with, or develop, vulnerabilities that enable strangers to enter your computer. [Photo credit: multiple sources.]

The only surefire way to avoid contributing to such problems is to stay off the Internet entirely, or at least put your most private material on a computer that's never connected to the Internet. Even then, of course, there's no way to protect yourself from what others put on the Internet about you, or release from supposedly confidential files. The University of Iowa recently had a couple examples of this. Ryan Foley, "University of Iowa apologizes for privacy breach; A staff member mistakenly sends an email to 2,000 students with all of their GPAs," Des Moines Register, February 8, 2012; Clark Kauffman, "Register Investigation: University of Iowa gives private student data to Johnson sheriff; Info on gun permit applicants' classroom performance, discipline history is protected by federal law," Des Moines Register, February 20, 2013; Clark Kauffman, "U of I suspends record sharing; University addressing concerns raised about student information given to law enforcement for gun-permit checks," Des Moines Register, February 23, 2013.

What is possible, however, is to reduce 90% or more of these risks by applying some common sense basics, and finding someone you can consult with about the rest -- even if she turns out to be your 14-year-old computer geek neighbor.

2. Preventing loss of your computer. Roughly 10 million computers are stolen each year. Keep an eye on yours -- especially in airports. Don't leave it visible in your car or home. If you use it in public places, or at work, consider a cable and lock sold for this purpose.

3. Preventing loss of your data.
(a) If your software doesn't automatically save your work as you write, save it manually. Don't risk losing two hours of writing if the power goes off.
(b) If you're working on, or modifying, a document over time, save daily versions separately (e.g., "article-Dec 20," "article-Jan 21"). When the current version mysteriously disappears you will at least have the next most current available.
(c) The only thing that can be said with confidence about every computer's hard drive is that some day it will crash. Get an external hard drive, and use a backup program at least once a week that will save any newly created or changed files -- or at least copy to that drive the files you really don't want to lose. Store the external drive somewhere away from the computer (so that if your computer is stolen or damaged your backup drive doesn't disappear with it).
(d) If the files are worth greater protection (from fire, flood or theft of your external hard drive), like an entire doctoral dissertation manuscript, back up your files to a second external hard drive kept in a safe deposit box or other safe place away from the first external hard drive.
Nothing can eliminate every possibility of loss, but these suggestions will prevent some of the most common causes.

Preventing unauthorized access. The computer hacking making the headlines involves unauthorized acquisition of military or corporate intellectual property, trade secrets, and the pathways to bring down our electric power grid or other infrastructure. Nobody is going to hack into your computer looking for that. So what is your risk; what might strangers be doing with your computer?

The possibilities are endless, limited only by the hackers' imagination.
(a) They may be in the identity theft business, looking for enough of the details about your financial and other relationships to pass themselves off as you.
(b) Depending on your employer, they may try to use you as a pathway into their industrial espionage of the computers in your workplace. (Most people who find a flash drive in the company parking lot bring it into work and put it in their office computer.)
(c) Perhaps they're after your money, seeking to transfer money out of your bank account, or charge items to your credit cards.
(d) Maybe it is your entire list of friends' email addresses they want, in order to sell them to spammers.
(e) They may install a bit of software that captures each of your keystrokes, including your passwords.
(f) There is software that enables them to take over your computer without your knowledge, linking it to their network of computers used to send out spam or viruses -- maybe in your name from an email account of yours.
(g) They may just be up to devilment, leaving software that will erase files, slow operations, bring your computer down completely, or instruct it to destroy itself -- just to show off to their friends.
(h) And once in your computer, they would have access to all of your documents, spreadsheets, photos, or other things you might consider private.
So what can you do?
4. Use passwords -- or maybe even encryption.
(a) Password protect your computer. That way, if you need to leave your computer from time to time, but like to keep a number of Web sites or files open, rather than having to log off (and reopening everything when you return) you can just press CTRL-ALT-DEL, and choose the "Lock" option. When you return, enter your computer's password; the screen, sites and files you last saw will be waiting for you.
(b) Obviously, you don't want to put passwords on Post-It notes on your computer screen, or in your top desk drawer, or share them with others.
(c) You shouldn't use the same password, or minor variations of one, for all sites. It makes it too easy for those trying to get to your stuff.
(d) Perhaps less obvious, you want to make it hard to guess. A distressingly large number of cell phone passwords are "1234," "5555," or the equivalent in their inability to slow up an intruder. Make your passwords at least 8 characters, and include every category on your keyboard: capital letters, lower case letters, numbers, and those symbols above the numbers, like the "#" sign above the keyboard's number "3." Of course, the stronger the password (number of characters, mix of characters) the more difficult it is to remember and use. That might be worth it for the password to your online banking, but a weaker one might be enough for your local online newspaper.
(e) If you have a number of passwords you'll need a way to record what they are and save them -- preferably not on your computer. You might want to consider a master password system, such as LastPass.com; but they involve more description and instruction than can be provided here.
(f) Finally, to borrow from Big Pharma's TV ads, "Ask your computer consultant if encryption might be right for you." Like passwords, encrypting a file will provide an added layer of security, but also create, like master passwords, one more thing you'll have to learn about, and step to go through, in using that file.
And see, Gregory Johnson, "Yahoo Accounts Vulnerable to Hacking -- Why and How to Protect Yourself," ResourcesForLife.com, February 5, 2013.

5. Update your programs. You may not care about the features offered in the latest updated versions of programs you use. What you do need to care about are your computer's vulnerability to attack as a result of the current versions you're using. The more popular the program the more likely it is to have been targeted by those spreading viruses and other malware -- programs such as Java, Adobe's Acrobat Reader, Microsoft's Internet Explorer, and Google's Chrome. Again, there is no 100% protection from these attacks. But well over 90% of them are attacks by way of programs that have not been updated. Most browsers and programs provide a feature for automatic updates at no additional charge to you. They are primarily software patches to the program's newly discovered vulnerabilities. If you're compulsive about keeping them updated you will eliminate most of the risk -- not all, but most.

6. Be cautious of Wi-Fi connections. A Wi-Fi connection to the Internet turns your laptop into a radio transmitter and receiver. (As distinguished from connecting with what is called an Ethernet cable.) Some Wi-Fi connections are open to the public, others are secured with passwords. If you're using your own at home, make sure your consultant geek knows how to maximize your security (applying the same password suggestions as in 5, above). If you're out in public, find out how secure the system is -- and probably save any financial transactions until you're back home.

7. Be skeptical. If you're over the age of 5 you probably know about scams. If someone emails you, asking you to accept their $15 million from Nigeria, after you send them a deposit, it's highly unlikely you'll ever see again the money you sent them -- not to mention any of the $15 million. Those are relatively easy. More difficult are emails from people you know (whose email accounts have been hacked) that you open reflexively before noticing, and wondering why, they are now using an email address from Russia. It's an especially good idea never to click on Web addresses in emails from people you don't know, or even from people you do know if the email doesn't look quite right, or like something they would have sent. It's highly unlikely that your bank is asking you to send it your Social Security number, or online banking password, however much that email may look like it came from your bank.

As we began, "There's no perfect security." We may not have the computer security problems confronting our military, banks, and other large corporations, but we have our own set of challenges. We also have our own set of solutions, thankfully much simpler than those required by large institutions. Moreover, as with maintaining our health, most of the reasons for unauthorized intrusion into our computers are within our control. Whether we choose to exercise that control is up to us.

# # #

Saturday, February 16, 2013

Home Grown Drones

February 16, 2013, 2:15 p.m.

Drones Abroad, Drones at Home


The drones are coming! The drones are coming!

"The chickens will come home to roost," they say. So apparently do drones.

Drones Abroad

The primary problem with drones fighting our "war on terrorism" is not so much the technology as the absence of the traditional elements of a "war."

We are not fighting another country -- historically a necessary prerequisite to war. Thus, there is no territory we, or our enemy, are trying to take or defend. No frontline, or field of battle. No enemy equivalent of the Pentagon, or our Joint Chiefs. No easily identified uniforms worn by enemy soldiers. No way to produce an obvious victory, enemy surrender, armistice agreement, or even fashion an exit strategy. [Photo credit: multiple sources.]

We are not using drones to kill uniformed, enemy military killing our citizens, or destroying property, in the United States. We are using them to invade countries with which we are not at war, sometimes over the protests of their governments and peoples, to kill their non-uniformed citizens or visitors (and civilians). We kill them, not because they are engaged at that moment in destroying U.S. property, or attempting to kill U.S. military personnel, in one of the 150-plus countries where we feel entitled to have bases. We kill them because we believe they might someday do so, or are engaged in planning or training to do so.

After Lee Harvey Oswald assassinated President John Kennedy, Jack Ruby shot Oswald before he could be tried in court. Suppose the Secret Service, or Dallas local law enforcement, had reason to believe that Oswald, and then Ruby, were giving serious thought to murder. Would those suspicions (or "knowledge," if you wish) have justified assassinating Oswald -- or later, assassinating Ruby before he could kill Oswald, in order to enable a trial of the latter? Because that is, in effect, what we are doing with our drones abroad. [Photo credit: multiple sources.]

When Timothy McVeigh blew up the federal building in Oklahoma City, it was considered a crime, not an act of war. Our response? He was given his constitutional rights and convicted of that crime in a court of law. Although he had come from a community of like-minded folks in Idaho, we did not respond by bombing Idaho or otherwise killing his former "fellow travelers" (to borrow Senator Joseph McCarthy's phrase) who shared his rhetoric.

We're not paranoid. We have real enemies. What they are doing to our property and people abroad is much more than a "crime" -- even if that is what it would be if we stopped offering them targets abroad, and they had to come here to vent their hostility. But neither is it a "war" -- by any of the standards historically applied and regulated under an international law of war, notwithstanding the Administration's efforts to make it into one; see, "Department of Justice White Paper; Lawfulness of a Lethal Operation Directed Against a U.S. Citizen Who Is a Senior Operational Leader of Al-Qa'ida or An Associated Force," (undated).

And now, before we have even developed a vocabulary, and a legal and ethical set of standards for describing, not to mention judging, what we are doing with our drones abroad, we're confronted with another set of issues regarding our drones at home.

Drones at Home

We read that "A future in which unmanned drones are as common in U.S. skies as helicopters and airliners has moved a step closer to reality with a government request for proposals to create six drone test sites around the country. . . . Possible users at home include police, power companies wanting to monitor transmission lines, farmers needing to detect which crops need water or even ranchers counting cows. Privacy advocates worry that a proliferation of drones will lead to a 'surveillance society' in which Americans are routinely monitored, tracked, recorded and scrutinized by the authorities." Joan Lowy, "FAA takes step toward widespread US drone flights," Associated Press/Yahoo!News, February 15, 2013.

I can't say as I mind the idea of ranchers using drones to count cows. Neither does the FAA. It's just worried about drones getting in the way of piloted planes, and there are not a lot of them out where the deer and the antelope roam.

However, I'm not so thrilled about this small step forward for surveillance that is such a giant step backward for privacy.

The Fourth Amendment to our Constitution provides, "The right of the people to be secure in their persons, houses, papers, and effects, against unreasonable searches and seizures, shall not be violated . . ." -- a right primarily enforced by excluding evidence so obtained from criminal trials.

The drafters of that protection didn't have the Internet, drones, or other innovative revolutions in technology in mind.

The Fourth Amendment works pretty well when a judge is required to approve a search warrant before one person's emails can be seized and read. But how effective has it been, or could it possibly work administratively, when the government can simultaneously monitor all the emails flowing throughout the Internet?

We can't be said to have "a reasonable expectation of privacy" (Katz v. U.S., 1967) of those things we leave in plain view. But how should, how can, the law respond when everything we do is in the plain view of constantly hovering drones?

The law is years, often decades, behind technology. And so it is again, with drones.

Drones abroad, drones at home. Drones offer us, like the airline captain told his passengers, "Both good news and bad news. The good news is we're making very good time. The bad news is we have no idea where we're going."

We're skiing too far over our skis, folks. Plummeting downhill before our ethicists and legislators, just droning on, can even find their snow shoes.

_______________

Excerpts from this blog essay appeared in the hard copy edition of The Gazette, in its "Blogfeed" section: Nicholas Johnson, "From DC 2 Iowa," February 24, 2013, p. A10, as follows:

The drones are coming! The drones are coming! "The chickens will come home to roost," they say. So apparently do drones.

The primary problem with drones fighting our "war on terrorism" is not so much the technology as the absence of the traditional elements of a "war."

We are not fighting another country -- historically a necessary prerequisite to war. Thus, there is no territory we, or our enemy, are trying to take or defend. . . .

We are not using drones to kill uniformed, enemy military killing our citizens, or destroying property, in the United States. We are using them to invade countries with which we are not at war, sometimes over the protests of their governments and peoples, to kill their non-uniformed citizens or visitors (and civilians). We kill them, not because they are engaged at that moment in destroying U.S. property, or attempting to kill U.S. military personnel, in one of the 150-plus countries where we feel entitled to have bases. We kill them because we believe they might someday do so, or are engaged in planning or training to do so. . . .

We're not paranoid. We have real enemies. . . . But neither is it a "war" -- by any of the standards historically applied and regulated under an international law of war, notwithstanding the Administration's efforts to make it into one.

And now, before we have even developed a vocabulary, and a legal and ethical set of standards for describing, not to mention judging, what we are doing with our drones abroad, we're confronted with another set of issues regarding our drones at home. . . .

The Fourth Amendment to our Constitution provides, "The right of the people to be secure in their persons, houses, papers, and effects, against unreasonable searches and seizures, shall not be violated . . ." -- a right primarily enforced by excluding evidence so obtained from criminal trials. The drafters of that protection didn't have the Internet, drones, or other innovative revolutions in technology in mind. . . .

We can't be said to have "a reasonable expectation of privacy" (Katz v. U.S., 1967) of those things we leave in plain view. But how should, how can, the law respond when everything we do is in the plain view of constantly hovering drones?

# # #

Wednesday, March 24, 2010

Broadband: Save Us From the Broadbandits

March 24, 2010, 7:00 a.m.

National Broadband Plan Has Everything . . .
Except for Any Meaningful Price Caps

(brought to you by FromDC2Iowa.blogspot.com*)

Click here for blog entry about President Obama's March 25 Iowa City visit.

Today's blog entry is a reproduction of a newspaper column of mine that appears in this morning's Des Moines Register.

As such, it is the third blog entry recently about the FCC's National Broadband Plan. (See "Here Comes the Broadband; The FCC's 'National Broadband Plan' is so big . . .," March 13, 2010, and "Dear FCC Chair Genachowski: An Open Letter; Controlling the Broadband-its," March 21, 2010.)

Here is the column as published by the Register:

Much at stake for Iowa in FCC broadband plan

Nicholas Johnson
Des Moines Register
March 24, 2010, p. 15A

Why does the FCC think America needs its newly-announced "National Broadband Plan" (NBP)? Why are Iowa cities scrambling to be Google's choice for installation of superfast broadband?

"Broadband" is how we do, or soon will, connect to the Internet. For most Iowans that means Mediacom or Qwest. Federal and Iowa officials think we're suffering by lagging the world in broadband speed. They want to increase it by as much as 100-fold.

I neither have, nor represent anyone who has, a financial interest in these issues; just an interest in what the NBP means for Iowans in general and you in particular.

Obviously, what it took the FCC 376 pages to say - with the help of eight small-print pages of glossary and "common abbreviations" - can't be fully explained in a 600-word column. (If you'd like my fuller take, see "Broadband Challenge," at www.nicholasjohnson.org/writing/BroadbandChallenge.doc.)

Having spent seven years as an FCC commissioner writing what were mostly critical, dissenting opinions, I want to complement the FCC this time. The NBP is one of the agency's largest, boldest efforts ever. There is much in it that mirrors my own recommendations, such as promotion of broadband for poor families and underserved rural areas, a super-fast access point in each community, and better informed consumers.

On the other hand, until voters insist on public financing of campaigns, big money will continue to dictate big policy. Congress turns the health-care problem over to those who created it, with a health-insurance-company subsidy program. Instead of meaningful consumer protection, it selects Treasury Department secretaries from Goldman Sachs and tells Wall Street to regulate itself.

As a result, the NBP offers broadband consumers no hope of protection from price-gouging by limited-competition phone and cable companies earning upwards of 80 percent profit margins. The industries' campaign contributions had already eliminated local, state and federal regulation.

The FCC's not even requiring them to provide open access to their competitors - the one requirement that explains how Korea and other countries sprint ahead of the United States with their near-universal access, dramatically faster speeds and cheaper rates.

Broadband is a classic multiple-variable challenge. The speed and varieties of computer chips, computers, and phones; the demands of the millions of new applications; alternative distribution technologies (phone, cable, wireless; optic fiber and coaxial) - and broadband speeds - must ratchet upward together.

There may be questions about who needs how much broadband speed, where, and by when. But it seems clear Internet access will have an increasing influence in Iowans' lives. The FCC focuses on seven areas: economic opportunity, education, health care, energy and environment, government performance, civic engagement, and public safety. There's more: 3 billion downloads of the 134,000 iPhone apps for that device alone.

Iowa's governor and legislators are aware of the challenge and opportunity expanded and extended broadband offers our citizens. There will soon be more to say about their planning process (in which I participated). Today's Internet is no less significant to our era than railroads were to the 19th century, AT&T to the early 20th, and the interstate highways to the late 20th. Each of us can benefit from learning more about it.

How much speed do you need for your uses? What are you actually getting compared to what you were promised? (What does "up to" mean?) Is there a cheaper alternative? Does your library offer free access? What additional uses might improve your family life, increase your business' profits, deliver your health care more efficiently, let you earn a degree (or run a business) from home, or make your neighborhood safer?

What's your "national broadband plan"?

[For an update on the Google proposal, noted in the opening paragraph, above, see "Next Steps for Our Experimental Fiber Network," March 26, 2010.]

_______________

Commentary

The column has produced some commentary, both by way of emails and as posted to the Register's online site.

A Mr. Jerry Viers emailed me this afternoon:

Mr. Johnson,

Thank you for the insightful article I just read in the DM Register. It really hit home with me. Ten years ago I moved to the country and for my sin, learned that high speed internet was not available here. I need high speed for my business and had to travel to my daughter's house to use her connections. The use of dial up connections was like not having internet at all.

I have [my company] as a phone provider and their efforts for providing rural customers with high speed have been laughable. In their advertisements, they proclaim that virtually all their customers have high speed access. When I ask them to explain this, they provide me with the phone number to a satellite provider. That act makes me accessible to high speed, according to them. High speed (DSL) is offered by them in populated areas. They have been promising me that high speed will be in my area in a few months. They have been saying this for about eight years now.

Some other tidbits about [my company];

• Their CEO is the third highest paid person in the State of Iowa.
• Their phone "service" is equivalent to a Dixie cup on a string.
• They do not wish to speak with you about these issues, save for a poor uninformed customer service rep.
• Their rates have doubled in the last 10 years.

And lastly, they have recently been sold to a national company that I hope is more tech savvy and customer friendly.

Also, I have conducted some research on the above mentioned satellite providers; they are slow and dependent on weather conditions, expensive and are not recommended by the Consumers Union.

With the help of [another company] I now am able to connect via cell phone signals with a device that attaches to my computer. I get fair speed from it. Ten time faster than dial up, but still not DSL.

In answer to your question; I believe that providing internet to rural areas is tantamount to the rural electrification of the 1930's. The answer is to run fiber optic lines to all areas.
I thought this real life description of Iowans' broadband frustrations worth sharing with others, as support for what I hope will be our State's equivalent to the FCC's National Broadband Plan.

Here are some of the comments posted to the Register's Web page for the column:

2002retired wrote:
As a result, the NBP offers broadband consumers no hope of protection from price-gouging by limited-competition phone and cable companies earning upwards of 80 percent profit margins. The industries' campaign contributions had already eliminated local, state and federal regulation.

Must be talking about all that regulation that was stopping competition and not letting capitalism work for us. Good thing we got rid of that government socialist program and let Americans enjoy the fruits of unregulated capitalism.
3/24/2010 9:55:06 AM


adelguy wrote:
Let me get this straight. The Federal Government decides everyone in America has a "right" to broadband internet, no matter what the cost is. So if you live in a city that has at least two options (phone and cable companies) you will now get to pay for those who live in rural areas that don't have cable or DSL. Apparently it never crossed the minds of the big thinkers in D.C. that broadband is available via satellite and cellular companies plus a few other over-the-air broadband carriers like Prairie i-Net. Are rural areas blocked by trees so they can't get a clear view of the sky for satellite, or live too far away from any cell tower to get that reception either? Yes, those two options cost more than cable or DSL, but I would bet there's enough money left from rural residents not having to pay city property taxes to more than offset that difference.
3/24/2010 10:59:18 AM


ImSpeakingMyMindInIowa wrote:
Replying to adelguy:

Replying to adelguy:
.....Apparently it never crossed the minds of the big thinkers in D.C. that broadband is available via satellite and cellular companies plus a few other over-the-air broadband carriers like Prairie i-Net. Are rural areas blocked by trees so they can't get a clear view of the sky for satellite, or live too far away from any cell tower to get that reception either? Yes, those two options cost more than cable or DSL, but I would bet there's enough money left from rural residents not having to pay city property taxes to more than offset that difference.
Prairie i-Net, LOL, I couldn't get rid of them fast enough, what joke. As far as all current over the air ISPs, none of them meet the qualifications of being broadband. They just like to call themselves that for sales because they are faster than dial-up, oh boy! They only get away with it because there is no legal definition of broadband which the FED proposal changes.
3/24/2010 5:01:33 PM

ImSpeakingMyMindInIowa
Replying to adelguy:

......So if you live in a city that has at least two options (phone and cable companies) you will now get to pay for those who live in rural areas that don't have cable or DSL. .........

You mean like the rural areas have subsided your city electricity for what now, 80 years? Its easy to anticipate a program setup up like the REC did for electricity, where the government subsidizes the private companies on capital expenses at a super low interest rate to get it to all rural users. Who then turn out to be the major market over the city folk in its use. Just like with electricity, interesting to say the least.

3/24/2010 5:10:28 PM


ElsaA wrote:

Living in my rural area means muddy gravel roads, slower fire and ambulance response times, and slow crappy Internet access. If I decide I don't like those things, I have the option of moving into a city. So be it.

I did get annoyed when I read that a sizeable amount of previous federal money allocated for broadband access ended up going to suburban millionaire McMansions in Texas to upgrade their already-reasonably-fast Internet speeds. Either spend the money better than that or don't allocate it, period.
3/25/2010 10:09:11 AM


cubreporter wrote:

Electric Coops already supply burglar alarm and similar services in many states.
Let them step forward with computer connections.
3/25/2010 10:42:48 AM


_______________

* Why do I put this blog ID at the top of the entry, when you know full well what blog you're reading? Because there are a number of Internet sites that, for whatever reason, simply take the blog entries of others and reproduce them as their own without crediting the source. I don't mind the flattering attention, but would appreciate acknowledgment as the source -- even if I have to embed it myself.
-- Nicholas Johnson
# # #

Saturday, February 27, 2010

Free Speech: US Army vs UIHC

February 27, 2010, 6:40 a.m. [as updated March 1, 2010]

Hierarchical Organizations and Strategic Communications
(brought to you by FromDC2Iowa.blogspot.com*)

[Note: And don't miss the comments at the bottom of this blog entry which I am quite willing to concede are, if anything, more incisive, informed, critical, amusing and well written than my blog entry itself.]

Occasionally a news day comes along with a juxtaposition of stories that together are more dramatic than the sum of the parts. Today is such a day.

Among the qualities of hierarchical, top-down organizations can be rigidity, a uniformity (sometimes literally involving uniforms), that sometimes oozes over into attempts not only at censorship of speech but thought control.

[The Supreme Court has often interpreted "Congress shall make no law abridging the freedom of speech," the First Amendment -- which is applicable to the State, and University of, Iowa and the UIHC -- to include the "right to receive" the speech of others as well as the right to distribute one's own speech. See, seven opinions cited in "Speech: First Amendment; Right to Receive Information and Ideas," Internet Law Treatise. It is in that sense that I am using the words "censorship" and "thought control." Although I am not stating as a clear conclusion that a court would find the UIHC to have violated the Constitution in this instance, First Amendment values do have a role to play here, even if ultimately rejected.]

And what has been, until today, the classic case study of a hierarchical organization, the institution that would first come to mind? That's right, the military. It's a command and control organization, one that requires its members to be focused on the job at hand, one with real national security secrets, one with an understandable desire to control its members speech and thoughts.

Well, think again. It has today relinquished this position. The U.S. military has just announced its recognition of the value of soldiers being connected to the Internet, keeping in touch with each other with Twitter and Facebook.

Here's today's first of two stories: "Twitter permission for US troops," BBC News, February 27, 2010.

The BBC is talking about our U.S. Army! Here are some excerpts from its story this morning (complete with British spelling).

US troops are to be allowed to use social networking websites such as Twitter and Facebook following a review of internet use and security.

Defence department officials say the benefits of using social media now outweigh the risks to security.

The ruling means that a number of sites blocked by the Pentagon in 2007 - including YouTube - will be unblocked. . . .

US Defence Secretary Robert Gates has said that social networking can help the Pentagon interact with US military employees, many of whom are in their early 20s and regular users of online services.

Chief of tweets

Among the military's higher ranks, Admiral Mike Mullen, chairman of the US Joint Chiefs of Staff, has a Twitter feed with more than 16,000 followers. . . .

"We need to take advantage of these capabilities that are out there - this Web 2.0 phenomena," said David Wennergren, deputy assistant secretary of defence for information technology. . . .
Meanwhile, taking over the distinction as the number one hierarchical organization suppressing Internet access is none other than our own UIHC.

That's right, this morning's Press-Citizen headlines on page one, "UIHC to Block Twitter, Facebook." B.A. Morelli, "UIHC to block Twitter, Facebook; Hospital says Web sites are 'inappropriate,'" Iowa City Press-Citizen, February 27, 2010, pA1. [And see, this morning's (March 1) Press-Citizen comment, Editorial, "Social Networking May Hold Some Benefits for UIHC," Iowa City Press-Citizen, March 1, 2010 ("Many people in the corporate world have recognized the advantages to be gained by participating in online social networking through Facebook and Twitter. Businesspeople can reach out to their customers sometimes more efficiently than through telephone calls and e-mails. Journalists can get tips and crowd sourcing for some of their stories. Teachers can keep in touch with students over assignments and questions. And perhaps even health care providers can contact their hard to reach patients more quickly and consistently."]

I have reproduced the full text of Ken Kates' email at the bottom of this blog entry. Meanwhile, here are some excerpts from the story:

University of Iowa Hospitals and Clinics is blocking social networking sites, such as Facebook and Twitter, and other Web sites in clinical workstations, according to a letter to staff Friday.

On Monday, UIHC will implement technology that blocks access . . . Ken Kates, UIHC chief executive officer, said in a hospital-wide e-mail. . . .

"[V]iewing inappropriate Web sites . . . consumes employee time and organizational resources," Kates said. . . .

Online social networking sites . . . would be blocked, Kates said.

Login screens on clinical workstations will carry a message noting that access to selected Web sites has been blocked, he said. In addition, if access to blocked sites is attempted, a message also will appear, he said.

Patient safety, fostering a positive work environment and assuring appropriate use of resources were factors in the decision, Kates said. . . .

Filtering is common in many large health care organizations and other industries, Kates said.
(And see, Diane Heldt, "UI Hospitals and Clinics to Filter Web Sites," The Gazette, February 27, 2010, p. A1.) "Filtering is common," that is, in large organizations other than the U.S. military.

Now I don't deny that the UIHC has limited legal rights to control its employees' speech, or that there may be some inappropriate computer use by some employees. How could I know? There certainly are other institutions that also take a very ham-handed approach to controlling employees' computer use. And I am in no sense suggesting that it should be OK for employees in any organization to shirk their responsibilities -- especially those who have responsibility for maintaining the highest standards of patient care -- as a result of their personal computer use "on company time."

I just find the juxtaposition of the two stories this morning striking, and worthy of comment.

And note the timing. The policy is unilaterally announced on a Friday and implemented on a Monday! ("Anne Gentile-Archer, a nurse at University of Iowa Hospitals and Clinics and president of the hospital’s SEIU chapter, says there was no discussion between labor and management about the new policy." From Diane Heldt's Gazette story, immediately above.)

(I'll bet the Iowa City Community School District superintendent and school board members would sure like to learn how to do that. They're still patiently getting "community input" about boundary changes months after beginning the process. See, e.g., this morning's B.A. Morelli, "Feelings mixed on new scenarios; High school boundaries a concern," Iowa City Press-Citizen, February 27, 2010, p. A1.)

On a more serious note, here are my thoughts regarding what was wrong with this action:

(1) If there is no widespread endemic problem involving large numbers of UIHC employees' computer use, it might better have been dealt with by supervisors' one-on-one conferences with the offending employees.

(2) At a minimum, the procedure for the creation and implementation of such a policy should not have involved an announcement on Friday and implementation on the following Monday.

(3) There may have been a series of prior meetings between administrators, supervisors, and employees; I'm not in a position to know. But, if not, there should have been -- because it's the decent thing to do, because the policy needs employee buy-in to be effective, and because an ex cathedra announcement of this kind will not be well received.

(4) Doing it this way, with an APB email impliedly critical of employees, that was certain to leak, was bound to create the dual public relations problem that it has fomented. It is a self-inflicted black eye to tell the public the UIHC has problems of this kind; and it is predictable there will be at least some adverse reaction to both its content and the procedure used in creating and announcing it.

(5) If large numbers of employees are involved, and their behavior is seriously interfering with patient care (both of which I doubt), it raises questions as to (a) why persons so lacking in common sense and standards of professionalism were hired in the first place, and (b) once there, why their behavior was not known and dealt with by hospital administrators long ago. For example, if a part of the problem involves the online computer screen public display of pornographic images (which is not clear from the Kates email), that could well qualify as "sexual harassment" under UI policy. If there have been numerous, regular instances in which employees are so distracted or delayed in treating patients as a result of their computer usage that an unacceptably low (or negligent) level of health care and treatment results, that is obviously a much more serious matter than what they do during break time.

(6) Scenarios (1) through (5) necessarily raise questions regarding the quality and effectiveness of UIHC administration.

(7) The policy is going to be hard to rigorously enforce.

(8) The policy is of questionable validity when applied to breaks, and when different standards of conduct are to be applied to different areas of the hospital.

(9) The policy will not resolve the asserted problem. Today's technology is such that person-to-person electronic communication, and Internet access, is not limited to desktop and laptop computers. Cell phone voice calls and voice mail, texting, tweets, and smart phone Internet access can easily substitue for the use of more conventional computers.

(10) Who will decide which are to be the acceptable and unacceptable sites for employees to view, and what are the standards they will use in coming to their decisions? A year ago there were 232 million Web sites on the Internet. By now there are far more. Picking and choosing will not be an quick or easy task.

(11) Blocking sites can be a tricky and imprecise business, as many a high school principal and public librarian have discovered. Researchers have often found themselves unable to do breast cancer research on the Internet as a result of filters and blocked sites. What are the other potential downsides of this decision in the UIHC context?

"One hospital employee who did not want to be identified . . . said he doesn’t see Internet abuse as a rampant problem at the hospital. He also wondered if YouTube will be filtered. Some medical students use the site to watch videos when they’re learning about procedures, he said. 'Something like that online might actually be really valuable. . . . That’s the whole chilling effect — is this going to push out use­ful sites?'” Diane Heldt, "UI Hospitals and Clinics to Filter Web Sites," The Gazette, February 27, 2010, p. A1.

Hopefully, our medical students will be able to find some Army friends on the front lines in Afghanistan who can access YouTube for them, a place where the Army now finds the online site even useful, and certainly less harmful than UIHC administrators believe it to be when available to hospital workers in the U.S.

I can't believe the UI's new Vice President for Strategic Communications would have recommended this decision, wording of the email, or procedure. [Apparently my belief was correct; see the first comment added to this blog, below.] His is, after all, a position created, at least in part, to avoid the public relations disasters created by UIHC decisions such as asking patients for contributions to the UI Foundation before checking them into the clinics, deciding to refuse to pay patients' mounting parking fees that result from their having to wait hours beyond their appointment times, and then, befuddled by how "customer satisfaction" might be improved, deciding the remedy was for top administrators to take a few days off at Disney World in Florida.

I do wish VP Tysen Kendig well. I really do. I want him, and the university he serves, to succeed in the quest to find "strategic communications." But as this latest episode indicates, he may find he has been handed what is literally an impossible job.

One more coincidental juxtaposition. The BBC also began this morning a new subject in its "Monday Documentary" series: "The Virtual Revolution; The Great Leveling: has the internet lived up to the ideals of its founders?" Well, I guess it has in the U.S. military.

The text of the Kates email follows:

This message is sent on behalf of Ken Kates, Chief Executive Officer, UI Hospitals and Clinics, and Associate Vice President, UI Health Care.

In the interest of patient safety, fostering a positive work environment, and assuring appropriate use of resources, UI Hospitals and Clinics on Monday, March 1, will implement technology that blocks access from all clinical workstations to Web sites that are inappropriate in the health care workplace. These include online social networking sites, gaming sites, and “malicious” sites that attempt to infect computer workstations.

Such filtering of inappropriate sites—which is common in many large health care organizations and other industries—is in response to concerns voiced by patients, visitors, staff members, and supervisors. While filtering currently applies only to clinical workstations (computers on nursing units, in outpatient clinics, and other clinical/procedural areas, etc.), evaluation is under way for application in other areas of UI Hospitals and Clinics.

UI Health Care continues to support an open work environment. However, viewing inappropriate Web sites for non-work-related purposes consumes employee time and organizational resources. Moreover, access to inappropriate sites creates the potential for a negative experience for patients, visitors, employees, and students.

Login screens on clinical workstations will carry a message noting that access to selected Web sites has been blocked. In addition, if access to blocked sites is attempted, a message will also appear.

Questions or concerns should be directed to department administrators and/or managers.

_______________

* Why do I put this blog ID at the top of the entry, when you know full well what blog you're reading? Because there are a number of Internet sites that, for whatever reason, simply take the blog entries of others and reproduce them as their own without crediting the source. I don't mind the flattering attention, but would appreciate acknowledgment as the source -- even if I have to embed it myself.
-- Nicholas Johnson
# # #