Showing posts with label Coach Kirk Ferentz. Show all posts
Showing posts with label Coach Kirk Ferentz. Show all posts

Tuesday, November 08, 2011

College Football Scandals Larger Lessons

This blog entry is being continuously updated from time to time as events and revelations unfold -- most recently January 27. See, e.g., these direct links to "Thursday Edition Addition," . . . and more additions thereafter, "Subsequent comments of others worth noting". There have also been some modifications and additions to the original blog entry, which follows, immediately below:

November 8, 2011, 8:00 a.m.

Football's Privileged Tip of Abuses by Powerful

It's a sad, sad story coming out of Penn State football and spread across the nation's sports pages. Mark Viera, "Two Penn State Officials Stepping Down," New York Times, November 7, 2011, p. D3. You can read the details there if you want. I have no desire or need to repeat them here, except to identify that they involve alleged sexual abuse of young boys and a grand jury indictment.

[Arrest of Coach Sandusky. Photo credit: Pennsylvania Office of Attorney General] What I want to focus on is what this case reveals, not only about higher education's administrators, but about institutional instincts and crisis management generally. See, e.g., "Crisis Communications 101," February 14, 23, 2011; and the text and links in "Strategic Communications a Failed Strategy," November 13, 2009.

The pattern is all too common. There's a scandal in a collegiate football program, often involving something that can be designated as one form or another of "sexual." Nothing is done until it hits the papers. The initial reaction is some variation of denial, with expressions of support for those responsible. As the trickle of details becomes a flood, like the 100- or 500-year floods Iowa City suffers every 10 years or so, the media continues to poke holes in the levies until the facts spread over the campus can no longer be ignored. Then come the professions of the institution's high ethical and moral standards, an "investigation" is launched, and ultimately the university president and coach are still in place, with raises on top of already more-than-adequate salaries, and a couple of others in the chain of responsibility are thrown under the bus.

Susan Harman has written an insightful column about this phenomenon in this morning's Press-Citizen describing cases at both Ohio State and the current Penn State scandal this year. "Are Big Programs Turning a Blind Eye? Sandusky Charges May Tarnish Image of Paterno, Penn St.," November 8, 2011, p. B1.

Apparently nobody at Penn State did anything about eye witness reports of these crimes -- except for reporting up the chain of command from witnesses, to coach, to athletic director, vice president for finance and business, and on to the Penn State president, Graham Spanier. [Photo credit (left): Iowa City Press-Citizen.] Allegedly, the president did not report this to law enforcement (as the law requires), say anything to his Board of Trustees, insist on firing the alleged perpetrator, or follow-up to see if the offenses continued.

What he did have to say, after the two in the middle were indicted by the grand jury for perjury, was that he predicted they both would be exonerated and that "I have known and worked daily with Tim and Gary for more than 16 years. I have complete confidence in how they handled the allegations about a former university employee." As Susan Harman put it, he was "casting aspersions on the grand jury process and the testimony of many witnesses by almost dismissively asserting his administrators' innocence." (Only after a post-media-revelation emergency meeting of the Board of Trustees was the AD put on administrative leave.)

Sometimes in Japan, and elsewhere, following an institutional embarrassment of this magnitude, the person at the top actually kills themselves because of the personal humiliation. In this country, the more common honorable response is to take the responsibility for it -- even when the top administrator has had neither participation or even knowledge of the problem -- and resign.

I would note in this context, a football example of this honorable response. Iowa's Coach Kirk Ferentz, following the embarrassing loss to Minnesota October 29, did not blame the assistant coach most responsible for Iowa's failure to anticipate Minnesota's fateful onside kick, nor did he blame any of his players. He assumed personal responsibility for the decision and 22-21 loss. "'The onside kick, I’ll take that one. Just as soon as [the kicker] started making his approach, I almost called timeout. I’m standing next to an official. I should have in retrospect, but I didn’t.'" Jordan Garretson, "Notebook: Ferentz shoulders blame for Minnesota’s onside kick," Daily Iowan, November 1, 2011.

Clearly, in spite of the multi-million-dollar revenue, the powerful conflicts of interest, the challenges to integrity, the abuses, there are college athletic programs that have not fallen victim to this process.

But my point is not even about what one university president once told me he considered the "anomaly" of big-time football within the academy. It is a point potentially applicable to almost all large institutions that, as Harman puts it, "continually protect the powerful at the expense of the vulnerable."

As she points out, "universities are not so different from banks and Wall Street financial institutions or established churches in the way they wield power and influence."

And before the day is out, we will have heard from a Republican presidential candidate, with a good deal of power behind him, also involved in "sexual" allegations. Jim Rutenberg and Michael D. Shear, "Woman Accuses Cain of Groping; He Denies Charge," New York Times, November 8, 2011, p. Al. Will it also be just yet one more, like DSK and the New York hotel maid, "Dominique's Dominos: Strauss-Kahn and Sexual Assault," July 1, 2011, of protecting "the powerful at the expense of the vulnerable"?

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Thursday Edition Addition

Normally I don't "update" blog entries, even though a significant number of the hits on this blog go to entries four and five years old. It's highly unlikely anyone today, November 10, 2011, is unaware of today's status of this story, but that may not be the case years from now. So here's one of this morning's accounts:

Mark Vera, "Paterno is Finished at Penn State, and President is Out," New York Times, November 10, 2011, p. A1.

Given that I'm assuming the Board essentially "fired" both Coach Paterno and President Spanier, it's not clear to me why the disparate characterization in the headline and story: "Paterno is Finished" but President Spanier is "Out"; "Joe Paterno . . . was fired . . .. Graham B. Spanier . . . was also removed by the Board of Trustees."

Nor is it clear, with Spanier and Paterno having been fired, and both Athletic Director Tim Curley and Vice President for Finance Gary Schultz having been indicted by the grand jury for perjury, why Curley has been permitted to have merely "taken a leave of absence" and Schultz has merely "decided to step down." "Penn State Fires Joe Paterno; Decision Made Wednesday Night," Associated Press/Hawk Central, November 9, 2011.

Questions have also been raised about the retention of assistant coach Mike McQueary: "That McQueary remains on the staff is shocking. Penn State fired legendary coach Joe Paterno and president Graham Spanier on Wednesday for their failure to follow up on a 2002 report . . .. That report came from McQueary, who told a grand jury earlier this year that he saw everything." Andy Staples, "Penn State Making Progress, but Two Personnel Moves Still Remain," "Inside College Football"/Sports Illustrated, November 10, 2011. News the afternoon of the next day was that "Penn State assistant coach Mike McQueary . . . has been placed on administrative leave. . . . [T]he school said McQueary would not be present when the Nittany Lions play Nebraska on Saturday because he has received threats." Genaro C. Armas, "PSU: McQueary Put on Administrative Leave," Associated Press/rivals.com/Yahoo!, November 11, 2011.

The Times' story also quotes Spanier's statement that, "This university is a large and complex institution, and although I have always acted honorably and in the best interest of the university, the buck stops here. In this situation, I believe it is in the best interest of the university to give my successor a clear path to resolve the issues before us.”

To me, that sounds like, "I am totally blameless, always having acted honorably, and am now an innocent casualty. But because I am theoretically responsible for everything that goes on at this large and complex institution, whether I know about it or not, and I have always put the best interests of the university ahead of my own, I am voluntarily resigning."

Now I recognize that, had he said this two days ago when I first wrote this blog entry, he would have been saying precisely what I was advocating he should have said at that time. It's just that, coming after he's fired by his Board, it sounds a little disingenuous.

So where are we with this now?

1. Legally. Most of the official, media, and public concern about this sad mess has focused on (a) the harm done to the young boys, (b) the offenses by defendant and assistant coach Jerry Sandusky, and (c) the moral (as distinguished from legal) obligations of all who knew. But there are remaining legal issues and actions as well -- possibly civil as well as criminal. See, for example, the grand jury indictment linked from the top of this blog entry.

Those issues make for interesting law school faculty luncheon discussions regarding who has a responsibility, under the criminal law of various states, to report what, about whom, when, and to whom. (Indeed, what are your legal (or institutional) reporting obligations when you have something between a strong suspicion and an eye-witness account of a possible crime?) Similar questions arise under the regulations of an individual university regarding reporting requirements.

I'm not going to provide that law-review-article-depth-and-lengthy, footnoted discussion here. Those things will sort themselves out over time, and the outcomes will be reported and available to those who care.

2. Morally. The primary issues here -- and the basis for the firing of a university's president and football coach -- may well be moral and ethical rather than legal. On the hypothetical assumption they both complied with their legal obligations, what more were they morally obliged to do?

The late Senator Ted Kennedy's tribute to his brother, Robert, at a memorial service following Robert's death, included a description of him as "a good and decent man, who saw wrong and tried to right it, saw suffering and tried to heal it, saw war and tried to stop it."

The moral judgment, it seems to me, turns on whether as much will be able to be said of the five adult principals involved in this case when their memorial services are held. Did they know that wrong had been done, that suffering had resulted, and did they then try to stop it?

As Buzz Bissinger put it, "This is not a football scandal of illegal recruiting and payoffs and prostitutes. It is a national scandal involving morality, weakness of character, passing the buck, inaction, cowardice, neglect and what appears to be outright lying. If the allegations are true, head coach Joe Paterno and top-ranking university officials allowed former assistant football coach Jerry Sandusky to roam loose as a sexual predator even though there were clear indications of his abuse of children."
Buzz Bissinger, "This Is Not a Football Scandal," New York Times, November 10, 2011 (arguing that Saturday's Nebraska game, and season, should not be cancelled; from a collection of five comments worth reading that address, "Room for Debate: Should Penn State Cancel Its Season?").

If Sandusky did in fact do what he is charged with having done, I know of no one who would come to his defense. Some might prefer psychiatric treatment along with prison, but none would excuse his actions.

"The five," however, are not charged with such acts. In fact, to the extent they are charged with anything, it is non-action rather than action -- except for the two whom the grand jury has charged with perjury.

Bissinger undoubtedly has access to more information than I have. It certainly appears, based on what I've read in the press, that he is right. But my final, moral judgments of certainty are going to await more documentation of the details of non-action by "the five."

For me, much of the answer to the moral issue turns on the answer to the question another senator, Senator Howard Baker, reiterated during the Senate investigation of President Richard Nixon's involvement in the Watergate break-in: "What did the President know, and when did he know it?" What did Paterno know, and when did he know it? What did Spanier know, and when did he know it? (Coincidentally, today's news also included, Calvin Woodward and Nancy Benac, "Nixon's Long-Secret Watergate Testimony Coming Out," Associated Press/Yahoo!News, November 10, 2011.)

Paterno worked with Sandusky for decades. When did he first hear rumors, have suspicion, or actual knowledge, of Sandusky's child abuse? If he had been provided only vague information, would he have had a legitimate, reasonable basis for believing that Sandusky had been involved in only one ambiguous encounter, received treatment, and been "cured"? Was this something he'd had multiple, detailed reports about over a period of years, or something that he is now as shocked to find out about as anyone? (That lack of awareness can happen, as we occasionally hear in a story of a crime and a neighbor's response: "They were such a nice friendly family; always kept their lawn nicely trimmed; attended church every Sunday. Who would ever have thought they were terrorists building bombs in the garage?")

When the eye witness reported to Paterno, how detailed was that report, what exactly was he told?

Not incidentally, what were the university's regulations and social norms regarding the reporting of crimes and inappropriate behavior? Are administrators and faculty members merely expected to report to superiors (e.g., vice presidents, deans, or department heads)-- which Paterno apparently did by telling the AD? Or are they expected to take matters into their own hands, and make individual independent judgments in each case whether to file a police report, commit a person to a psyc ward or hospital, get them into Alcoholics Anonymous or drug rehab, or whatever else in their judgment is the most appropriate action?

Similar questions need to be asked, and answered, regarding Spanier. What precisely was he told and when? It would seem to me that his moral obligation would vary, depending on whether he was told, almost casually, during the course of a lengthy meeting, "We've got a little personnel problem in athletics with Sandusky, but the AD's taking care of it," or he was provided the shocking details of what had been witnessed.

Finally, I don't think the individual Board members are immune from this line of inquiry. Were each of them totally shocked, never having heard a whisper of the scandal, prior to the days they started holding emergency sessions? Were none of them ever told by Spanier of the problem -- the answer to which reflects on both Spanier (to the extent he knew but didn't tell) and the Board members (to the extent they were fully informed, but never acted before last evening).

If the Board members knew and did nothing, was their ultimate resolution last evening -- the peremptory firing of Spanier and Paterno, without according them a reasonable opportunity to be heard, or other due process protections -- the result of the Board's investigation of and response to the facts, or a knee jerk response to adverse publicity? Had the national media firestorm not billowed out of control might they, too, have continued to let it slide without taking action?

This was a sad story on Tuesday, and an even sadder story on Thursday. It will not quickly go away. While I have no interest in repeating here the rumors that are already beginning to fly, there may be more to be added to this blog entry over the weeks and months to come as additional, documented facts come out.
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Subsequent comments of others worth noting . . .

Jon Stewart's Comedy Central "The Daily Show" offers up a four-times-a-week sharp, satiric commentary on the news that has become for many in its audience their primary source of news. Stewart found nothing funny about the Penn State scandal, but his November 10, 2011, commentary provides his own take on our relative priorities:

The Daily Show With Jon StewartMon - Thurs 11p / 10c
Penn State Riots
www.thedailyshow.com
Daily Show Full EpisodesPolitical Humor & Satire BlogThe Daily Show on Facebook


A University of Chicago graduate student with many ties to State College, Pennsylvania, has itemized, taken on, and scorched the failings of an entire generation, for which PSU's handling of Sandusky's crimes is simply the last straw. Thomas L. Day, "Penn State, My Final Loss of Faith," "On Faith: Guest Voices," Washington Post, November 11, 2011.

The Times Nina Bernstein has endeavored to put the Penn State events into a context of analogous mishandling by other universities. Nina Bernstein, "On Campus, a Law Enforcement System to Itself," New York Times, November 12, 2011, p. A1.

November 15 update: "Close to 10 additional suspected victims have come forward . . .. Sandusky [says] he was innocent of the charges [but] acknowledge[s], 'I shouldn't have showered with those kids.' . . . On Sunday [Nov. 13], Jack Raykovitz, the chief executive of [Second Mile] . . . resigned." Mark Vera and Jo Becker, "Ex-Coach Denies Charges Amid New Accusations," New York Times, November 15, 2011, p. B13.

November 17: For an historical itemization and account of relevant events, see Justin Sablich and Alan McLean, "Timeline: The Penn State Scandal," New York Times, November 11, 2011, and Jo Becker, "Inquiry Grew Into Concerns of a Cover-Up," New York Times, November 17, 2011, p. B11.

November 18: Frank Deford's usually insightful take on an answer to, "what happened and why?"
[T]he consensus . . . is that, first, Joe Paterno didn't want to scar the reputation of himself or his football program; and then, university executives wanted to protect the reputation of the dear old coach and his moneymaking team.

Yet I must wonder, as well, how much the culture of the particular sport involved — football — abetted the conspiracy of silence . . ..

Because of [football's] reputation of machismo — that conceit, that creed — it surely becomes painful, almost traitorous, for men who love football to accept such an abject contradiction of their sport's manliness — the very rape of a little boy by a coach. . . .

Even Paterno himself may not know what caused him to fail such a basic test of decency. But still, I cannot help but wonder that, no, it wasn't primarily because of his own reputation or because of all the money Penn State football made that stopped him from acting. No, I wonder if, above all, Coach Paterno could not bear to see shame come to his beloved game of football.
Frank Deford, "Is Football Culture The Core Of The Problem?" NPR, November 16, 2011.

Deford may have a point, but educational administrators -- university presidents -- are not the only ones among us whose good sense and ethics can be bent, and sometimes broken, with the explanation that "revenue is needed." As I have often said of that rationalization, "once 'revenue is needed' becomes your polestar, your moral compass begins to spin as if on the North Pole." Clearly, Penn State's football program generally, and Joe Paterno specifically, were responsible for millions of dollars of revenue -- not just from football tickets and TV, but from the additional grants and gifts they stimulated for educational programs.

Long before the Penn State scandal broke, the Houston Chronicle's Nick Anderson captured the impact of football's cash on university presidents in another context:

[Credit: Nick Anderson, Houston Chronicle, September 23, 2011.]

November 20: Sandusky's charity, Second Mile, is being investigated regarding what its administrators and board knew, and when they knew it, and what they did about it. Some donors are backing away. Mark Viera, Jo Becker and Pete Thamel, "Charity Founded by Accused Ex-Coach May Fold," New York Times, November 19, 2011, p. D1.

The NCAA, not exactly the first on the scene, is now considering an "investigation" that will not require any investigators in State College and appears to be little more than following the story in the papers and courts. In fairness, its "enforcement," as a private association, has been primarily focused on, and limited to, its own self-imposed rules regarding academic and recruiting integrity, sports betting, the amateur status (limitations on payment) of college athletes, and related matters. Criminal and other offenses that do not affect such matters, the field of play, and fair competition between teams, have been left to the individual universities. That may now change. Pete Thamel, "N.C.A.A. Begins Penn State Inquiry," New York Times, November 19, 2011, p. D3

Assistant Coach Mike McQueary emailed friends that he did intervene when he saw Sandusky sexually assaulting a young boy in the shower, and that he did "discuss" the matter with the "police" (with no designation of "city" or "campus" police). However, both police departments now say they have no record of his contacting them."Police: PSU's McQueary didn't report Sandusky incident to us," Associated Press/Sports Illustrated, November 16, 2011.

November 21: Economists call them "externalities." It's a concept also applicable to criminal offenses. A factory belching pollutants in excess of permitted levels is fined, creating a financial impact on its profits. But there may not be as much public recognition of the impact on asthmatics. An over-leveraged Wall Street investment banker may throw the company into bankruptcy; but his behavior may also result in a foreclosure on a homeowner in Tucson, Arizona.

And so it is that Sandusky's alleged criminal behavior could have been predicted to cause a lifetime of harm to his victims, personal shame for him, risk a decline in ticket sales, and besmirch the formerly enviable ethical record of the Nittany Lions' football program. But the full reach of the fallout can only be guessed at now: a decline in donors' contributions to academic as well as athletic programs? New legislation from the Pennsylvania legislature -- as well as other states and Congress? A decline in students' applications for admission?

Today's revelation involves the impact on sales of clothing and other Penn State-logo items -- so far an unprecedented 40% decline. This is not an insignificant market: sales of $4 billion a year for college athletic programs; $80 million for Penn State, one of the top-10 schools. Joann Loviglio, "Scandal Hurts Penn State as a School and a Brand," Associated Press, November 20, 2011.

November 23: For a moving story about one of the alleged victims, and its fallout, see Nate Schweber and Jo Becker, "For a Reported Penn State Victim, a Search for Trust," New York Times, November 23, 2011, p. B13.

And an Associated Press story reveals the day-to-day impact of the internal power of big time sports on what is otherwise an academic institution:

Vicky Triponey, Penn State's "standards and conduct" officer, whose responsibility it was to enforce discipline, resigned in 2007. She had emailed Penn State President Graham Spanier on August 12, 2005,
"[Paterno] is insistent he knows best how to discipline his players ... and their status as a student when they commit violations of our standards should NOT be our concern ... and I think he was saying we should treat football players different from other students in this regard. . . . Coach Paterno would rather we NOT inform the public when a football player is found responsible for committing a serious violation of the law and/or our student code, despite any moral or legal obligation to do so." . . .

Triponey said that throughout her tenure at Penn State there was "an ongoing debate" over who should deal with misconduct by football players.

Her 2005 email was sent the day after a heated meeting in which Paterno complained about the discipline process.

"He knew better than anyone how to discipline them. We wanted to show him the (disciplinary) data and suggest that `Well, whatever it is we're doing, it's not working.' They're getting into trouble at a greater rate than they should. We wanted to find a way to address that," she said. "The meeting ended up being a one-sided conversation with the coach talking about his frustrations, his anger, his not being happy with the way we were running the system." . . .

A review of Associated Press stories over the last decade shows at least 35 Penn State players faced internal discipline or criminal charges between 2003-09 for a variety of offenses ranging from assault to drunk driving to marijuana possession. One player was acquitted of sexual assault. . . .

[P]ressure to go easier on football players increased as her tenure went on.

"Many times, (because of) the pressure placed on us by the president or the football coach, eventually, we would end up doing sanctions that were not what another student would've got," she said. "It was much less. It was adapted to try to accommodate the concerns of the coach."
Seanna Adcox, "Ex-PSU officer questioned player treatment," Associated Press/CitizensVoice/Times-Shamrock [Wilkes-Barre, Pennsylvania], November 22, 2011.

November 28: The culture and institutional pattern continues. This blog began on November 8 describing a pattern of institutional response to those crises that involve behavior of officials ranging from the embarrassing to the criminal -- institutional cover-up, initial media reports, institutional denials (often vociferous), media confirmations, institutional professions of shock, calls for in-house investigations, apologies to the victims (whose claims were earlier dismissed), and assertions "this will never happen again" (until it does), institutional firings, normally of someone in the middle, saving the jobs of the coach and university president. There are, of course, some variations in this pattern, as we've seen at Penn State, where ultimately the coach and president were fired.

So now it's Syracuse. What was head basketball coach Jim Boeheim's response when stories emerged that his associate head coach, Bernie Fine, had sexually molested two young "ball boys" during Fine's 36 years at Boeheim's side? He said the men's charges were "a bunch of a thousand lies . . .. I believe they are looking for money. I believe they saw what happened at Penn State, and they are using ESPN to get money. That is what I believe.”

There it is: the cover-up, the early media reports, the vociferous defense (remember Penn State President's defense of the AD and VP charged with perjury?), and yesterday's media confirmations, in the form of a third man coming forward and the release of a taped phone call with Fine's wife in which she appears to be aware of his behavior. Now Fine has been peremptorily fired, the president and Boeheim still securely employed. So, next phase? Boeheim is shocked, shocked I tell you, calling for an in-house investigation, and professing an apology to victims: "I believe the university took the appropriate step tonight [firing Fine]. What is most important is that this matter be fully investigated and that anyone with information be supported to come forward so that the truth can be found. I deeply regret any statements I made that might have inhibited that from occurring or been insensitive to victims of abuse."

Isn't this just further evidence that the institutional failures accompanying big money, semi-pro athletic entertainment programs inside the academy are inevitable, systemic, and a part of the culture?

Penn State is not the "bad apple" in an otherwise flawless orchard. It is but one more example of a blight that can potentially strike any tree, and has. Pete Thamel, "Syracuse Fires Fine After New Allegations in Molestation Case," New York Times, November 28, 2011, p. D1.

December 1: "Earlier Wednesday, a new accuser who is not part of the criminal case said in a lawsuit that Sandusky threatened to harm his family to keep him quiet. The 29-year-old, identified only as John Doe, had never told anyone about the abuse he claims he suffered until Sandusky was charged last month with abusing other boys. His lawyer said he filed a complaint with law enforcement on Tuesday. He became the first plaintiff to file suit in the Penn State child sex abuse scandal a day later. . . . The lawsuit claims Sandusky abused the boy from 1992, when the boy was 10, until 1996 in encounters at the coach's State College home, in a Penn State locker room and on trips, including to a bowl game. The account echoes a grand jury's description of trips, gifts and attention lavished on other boys." Genaro C. Armas and Maryclaire Dale, "1st Penn State Abuse Suit Comes From New Accuser," Associated Press/Las Vegas Review-Journal, December 1, 2011.


December 3: "The former Penn State assistant football coach Jerry Sandusky, in his first extended interview since his indictment on sexual abuse charges last month, said Coach Joe Paterno never spoke to him about any suspected misconduct with minors. Mr. Sandusky also said the charity he worked for never restricted his access to children until he became the subject of a criminal investigation in 2008." [Photo credit: New York Times.] Jo Becker, "Center of Penn State Scandal, Sandusky Tells His Own Story," New York Times, December 3, 2011, p. A1.

December 12, 2100: One of the best overviews of, especially, the role of the "culture" surrounding the Penn State football program in permitting the continuation of Sandusky's behavior, is contained in this detailed and lengthy (3750-word) AP story: Brett J. Blackledge, Jeff Donn and Michael Rubinkam, "PSU culture explained away Sandusky," Associated Press/Yahoo.com, December 12, 2011 ("The warning signs were there for more than a decade, disturbing indicators that Penn State assistant football coach Jerry Sandusky was breaching boundaries with young boys — or maybe worse. . . . Too many, from the university president to department heads to janitors, knew of troubling behavior . . . [but] the circle of knowledge was kept very limited and very private. Year after year, Penn State missed opportunity after opportunity to stop Sandusky . . . — all part of a deep-rooted reflex to protect the sacred football program. The fact that so few say they knew is all anyone needs to know about the insular culture that surrounds Penn State — . . . a university cloaked in so much secrecy, in large part, because it is exempt from the state's open records law, and a football program that has prided itself on handling its indiscretions internally and quietly, without outside interference.").

December 17, 2011: Peter Durantine, "Penn State’s McQueary Tells Court What He Saw," New York Times, December 17, 2011, p. D1 ("A Penn State assistant football coach testified Friday that in 2002 he saw Jerry Sandusky sexually assaulting a young boy and that he reported it, in graphic detail, to Coach Joe Paterno and two senior Penn State University officials. “I described it was extremely sexual and that some kind of intercourse was going on,” the assistant coach, Mike McQueary, testified of the suspected assault by Sandusky, a longtime top assistant to Paterno.").

And see, Mary Pilon, "Scandals Test the N.C.A.A.’s Top Rules Enforcer," New York Times, December 17, 2011, p. D17 ("In terms of major scandals, this year has been one of the most calamitous in the history of college athletics. From reports in August about a University of Miami booster providing cash and prostitutes for its football players to sexual abuse allegations against Jerry Sandusky at Penn State and then against a Syracuse assistant basketball coach, fans and college officials alike have begun asking whether the big-money world of college athletics has sufficient oversight.").

December 20, 2011: Much has been written, and rightfully so, about the "culture" of college football, and, among other things, the widespread violation of, and difficulty of enforcing, NCAA rules regarding universities' administrative control of their big sports programs. In fairness, however, this might be as much a matter of institutional, or human, failing as of athletic programs' failing.

Consider a corporation's instinct to refuse to report a disaster, and then minimize its extent once reported. A police department's handling of an officer's killing an innocent civilian. The bank that never reveals a million-dollar embezzlement from inside, or a hack from outside. A military unit's characterization of homicide as mere "collateral damage." A hospital that denies the results of medical malpractice are anything more than an ordinary risk of surgery. Children who lie to their parents, parents who lie to each other, witnesses who perjure themselves on the witness stand.

These widespread examples do not make what was done in any of them right, but they do make each illustration less something uniquely associated with a given institution -- including college sports.

And so it is that we cannot express great surprise that the cover-up of Sandusky's failings by those running Second Mile were very similar to the cover-up by Penn State administrators. There is a heavy incentive, it seems, for anyone to want to avoid, or at least minimize, contributing to one's embarrassment (not to mention criminal self-incrimination). Brett J. Blackledge, Mark Scolforo and Michael Rubinkam, "Former 2nd Mile board members: We needed to know," Associated Press, December 19, 2011 ("Former board members of [Second Mile] . . . say its CEO never told them about a 2002 shower incident . . .. If they knew . . . they say they could have taken steps to better protect children a decade ago. 'Not one thing was said to us,' said Bradley P. Lunsford, a Centre County judge who served on the Second Mile board between 2001 and 2005. 'Not a damn thing.'").

December 23, 2011: How are these abusive relationships created? And even more puzzling, how are children persuaded to maintain them? One of the more instructive examinations of this form of child abuse from the perspective of the child emerges from an Associated Press interview with Bobby Davis of Syracuse. "Michael Hill, "Fine Accuser Felt He 'Owed' Coach," Associated Press, December 22, 2011.

Here's a sampling: "Bobby Davis was a basketball-crazy teen who was handed a virtual all-access pass to the world of big-time college hoops by Syracuse assistant coach Bernie Fine. . . . Davis heard halftime locker-room tirades from the legendary coach [Jim Boeheim], took shots at practice, sat courtside, hit the road and ate nice dinners. Davis, now 39 . . ., says the indebtedness he felt toward Fine made it hard to break from the man he claims molested him throughout his teens and into his late 20s. . . . 'As I got older, I understood more that Bernie had this power. You almost feel it's like a cult in a sense. You don't know how to get away . . .. And as more and more time went on, you feel indebted to him. You feel like you owe him.'"

January 12, 2012: Kevin Begos and Mark Scolford, "Penn State president to face alumni in Pittsburgh," Associated Press/Miami Herald, January 11, 2012, ("[Penn State President Rodney] Erickson is attempting to repair the school's image with alumni, faculty, staff, and students, more than two months since Sandusky was arrested, bringing with it controversy, criticism and contemplation. Some alumni have criticized the school failing to conduct a complete investigation before firing Paterno and ousting Erickson's predecessor, Graham Spanier, while decrying the school's leadership as secretive and slow to act.")

January 14, 2012: Sally Jenkins, "Joe Paterno’s first interview since the Penn State-Sandusky scandal," Washington Post, January 14, 2012, (“'I didn’t know exactly how to handle it and I was afraid to do something that might jeopardize what the university procedure was,' he [Joe Paterno] said. 'So I backed away and turned it over to some other people, people I thought would have a little
more expertise than I did. It didn’t work out that way.'”)

January 19, 2012: Pete Thamel and Mark Viera, "Penn State's Trustees Recall Painful Decision to Fire Paterno," New York Times, January 19, 2012, p. B15 ("The board, scrambling to address the child sexual abuse scandal involving the university and its football program, had already decided to remove Graham B. Spanier as president. Then, many of those present recalled this week, the tension in the room mounted. Joe Paterno’s future was next up. [John P. Surma, the chief executive of U.S. Steel and the vice chairman of Penn State University’s board of trustees] announced that an agreement appeared to have been reached to fire Paterno, too — the trustees having determined that he had failed to take adequate action when he was told that one of his longtime assistants had been seen molesting a 10-year-old boy in Paterno’s football facility. Surma, those present recalled, surveyed the other trustees — there are 32 — for their opinions and emotions before asking one last question: 'Does anyone have any objections? If you have an objection, we’re open to it.' No one in the room spoke. There was silence from the phone speakers. Paterno’s 46-year tenure as head coach of one of the country’s storied college football programs was over, and the gravity of the action began to sink in.")

January 27, 2012: Mark Viera, "Strong Words Resound at Tribute to Paterno," New York Times, January 27, 2012, p. B14, ("Phil Knight, the chairman of Nike, . . . in the memorial’s most riveting moment . . . lambasted Penn State’s board of trustees for firing Paterno . . .. 'It turns out he gave full disclosure to his superiors, information that went up the chain to the head of the campus police and the president of the school . . . The matter was in the hands of a world-class university and a president with an outstanding national reputation. Whatever the details of the investigation are, this much is clear to me: if there is a villain in this tragedy, it lies in that investigation, not in Joe Paterno.'”)

# # #

Monday, February 14, 2011

Crisis Communications 101

February 14, 2011, 8:00 a.m.; February 23, 2011, 7:30 a.m.

There Are Three Steps
(bought to you by FromDC2Iowa.blogspot.com*)

[Update, Feb. 23: An important addition to this Feb. 14 blog commentary regarding the University's overlooking the lessons in the "crisis communications playbook" when handling the hospitalization of 13 Hawkeye football players on Jan. 25, headlines all the local papers this morning [Feb. 23].

I closed the Feb. 14 commentary with:
It's UI President Sally Mason's call as to how, when, and with whom to draw on what I call the "crisis communications playbook." But Heldt reports that "When asked if athletics crisis communications might be moved to the office of the UI's vice president for strategic communications, Tysen Kendig, Mason said it doesn't matter who reports to whom."

That's one call for which I'd recommend a challenge and instant replay.
It now turns out I was right to call for an instant replay. What the replay shows is that "who reports to whom" was a major part of the problem.

The Des Moines Register got hold of the emails that were flying around the campus in late January -- they are "public records" under Iowa law -- and all the papers are reporting on what those emails reveal about the Iowa's "chaos in crisis communications."

See, Tom Witosky, "Documents cite U of I concerns on what to release about hospitalized athletes," Des Moines Register, February 23, 2011 (also in Iowa City Press Citizen's HawkCentral); Erin Jordan, "UI releases emails showing response to hospitalization of athletes," The Gazette, February 23, 2011 ("Even the University of Iowa’s top communication official disagreed with the Athletics Department’s handling of the football player hospitalizations in January, according to e-mail communications released Tuesday by the UI."); Jordan Garretson, "UI rethinks PR approach after football hospitalizations," The Daily Iowan, February 23, 2011.]

# # #


Last Wednesday [Feb. 9] The Daily Iowan's Alison Sullivan reported the University of Iowa's Athletic Director, Gary Barta's analysis of the University's recent bad national press over the hospitalization of 13 football players -- the "negative attention directed at the University of Iowa football program."

"He [said] the national media and the public reacted too quickly to the recent hospitalization of 13 football players. The instant negative publicity resulted from what he described as the media’s mentality of getting information fast in the Internet era, even if 'facts be damned.'” Alison Sullivan, "Barta: Football media attention has been difficult," The Daily Iowan, February 9, 2011.

The paper maintains an online edition where readers can post comments. I contributed the following:
"The national media and the public reacted too quickly to the recent hospitalization." The other possibility? Maybe the AD [Athletic Director Gary Barta] and [football] Coach [Kirk Ferentz] reacted too slowly.

There's a public relations playbook for "crisis management" that's seldom read and less often followed -- whether any president's White House, corporate CEO, or athletic team -- and was ignored in this crisis as well.

As Ferentz acknowledged: "Ferentz . . . acknowledged he erred by leaving campus to recruit while the players were hospitalized." HawkCentral, Feb. 2. [Andy Hamilton, "Ferentz Says He Erred, but Defends Program," HawkCentral, February 2, 2011.]

Had he briefly returned, expressed the concern, announced an investigation, and made the statements he made later, that "negative attention directed at the University of Iowa football program" would not have been eliminated, but it sure would have been significantly balanced and softened.

Admittedly, some journalists jumped without facts. I've deliberately not blogged about the hospitalization because I don't have the facts either.

But focusing on the media's faults may not be the most constructive or efficient way to identify, and respond to, "the problem."
This morning [Feb. 14], The Gazette's Diane Heldt reports the University may now be digging out and dusting off that "crisis management" playbook. Diane Heldt, "UI considers changes to crisis communication; experts offer tips," The Gazette, February 14, 2011, p. A1: "University of Iowa officials are discussing ways to improve how they communicate in a crisis, after the university’s response to the recent hospitalization of football players garnered bad press across the nation."

My son, Gregory, calms his computer customers' frayed nerves by beginning virtually every instruction for them with the line, "There are three steps" -- which he then proceeds to reveal.

So it is with Crisis Communications 101. Heldt reports, "Experts in image consulting and communications say immediacy, transparency, honesty and empathy are key when an organization is hit with a crisis and the public and media are demanding information. 'When you let there be a lag time, that can be perceived as lack of concern or avoidance,' said Kate Loor, vice president with Frank Magid Associates, speaking about crisis communication in general."

OK, four steps. But it's pretty much what I was saying in my little comment on the DI's story. It's not rocket science. It's kind of common sense.

According to Heldt, Barta is still focused on medical details instead of PR basics. "UI Athletics Director Gary Barta said when news first broke of the 13 hospitalized football players, UI officials didn’t have a lot of information and their No. 1 concern was for the players’ safety. 'We felt that was all the information we had at the time,' Barta said of the initial UI response. 'In hindsight, maybe I would have done things differently, but we went with what we knew at the time.'”

So, you don't know the medical details. OK. The "four steps" -- immediacy, transparency, honesty and empathy -- still leave you with a lot of things you can say and do (rather than saying nothing while playing golf in Florida).

Heldt reminds readers that Coach Ferentz acknowledged on Feb. 2 that "it was 'bad judgment on my part' to not return immediately to Iowa City to be with his hospitalized players or take part in the news conference" (which neither he nor Barta attended). (Coach Ferentz was tending to one of his top priority responsibilities: recruiting players for next season's team, with national "signing day" looming before him in 10 days.) That's the confession of someone who "gets it." That's class. We all make mistakes; we don't all acknowledge and take personal responsibility for them, without excuses and blaming others. (He's displayed equal character on occasion when blaming himself, rather than his players, for the loss of a game.)

It's UI President Sally Mason's call as to how, when, and with whom to draw on what I call the "crisis communications playbook." But Heldt reports that "When asked if athletics crisis communications might be moved to the office of the UI's vice president for strategic communications, Tysen Kendig, Mason said it doesn't matter who reports to whom."

That's one call for which I'd recommend a challenge and instant replay.
# # #

Addendum, For the Record.

I subsequently elaborated on my first comment on the DI's page.

Following my original comment, an "Ed S" said, "Nick 52 is right on the money with his comments. If the AD does not understand the problem he has created than who in the world does? . . .."

This prompted an "FlSven" to come to the AD's defense. In the spirit of the FCC's repealed "Fairness Doctrine," I reproduce his comment in its entirety:
All way off base, this truely is the result of the "instant news, screw the facts, just tell me something, anything" culture and mentality we've slipped into.

Can you imagine the 'outrage' by these analyzing experts if quick, inaccurate statements were made by Coack Ferentz .. omg!!

All these University individuals are very honorable Gentlemen and this has been validated by the new recruits and their families who didn't waver in their committments and the existing players who are all looking forward to more HAWKEYE football.

I'd suggest getting over yourselves and recognizing the hype and exaggeration that the media and some fans of other teams have blown up over this accidental event that was handled professionaly by the University.

Please let go of the jealousy that surrounds the monies made by successful individuals discussed, it's not very attractive and is often the vehicle of the wannabies and unsuccessful.
In response, I commented:
Seldom would I respond to a comment here. Such 'tis-'tain't exchanges too often escalate into dialogues neither constructive nor civil. And I'm not even sure FISven had my earlier comment in mind. But to remove any possible ambiguity as to what I was trying to say:

- I also noted "some journalists jumped without facts" and that "I've deliberately not blogged about the hospitalization." Of course the media bears much of the blame for how the media handled the hospitalization.

- No one's suggesting that Ferentz should have, or would have, made "quick, inaccurate statements." What I suggested was that had he "expressed the concern, announced an investigation, and made the statements he made later" the "outrage" FISven (and I) wish to avoid "would have been significantly balanced and softened." His choices were not limited to (1) delaying saying anything, and (2) making "quick, inaccurate statements."

- I absolutely agree with FISven that "all these University individuals are very honorable Gentlemen." I've described Coach Ferentz as perhaps the best coach in the country -- pro and intercollegiate -- who runs a class program.

- However, both Coach Ferentz and I seem to disagree with FISven's characterization that the public relations and media relations aspects of this event were "handled professionally by the University." He's publicly acknowledged as much -- being the classy guy that he is. I agree; and because of my affection for the University of Iowa, offered the suggestion that it might be institutionally advantageous for the University -- and its major programs in the spotlight, UIHC and athletics -- to anticipate, and give a little more attention to, what I called the "public relations playbook for 'crisis management.'"
_______________

* Why do I put this blog ID at the top of the entry, when you know full well what blog you're reading? Because there are a number of Internet sites that, for whatever reason, simply take the blog entries of others and reproduce them as their own without crediting the source. I don't mind the flattering attention, but would appreciate acknowledgment as the source -- even if I have to embed it myself.
-- Nicholas Johnson
# # #

Monday, November 22, 2010

Coach Ferentz Provides Classy Variety of Wins

November 22, 2010, 11:20 a.m.; November 29, 2010, 9:30 a.m.

Winning Isn't Everything
(bought to you by FromDC2Iowa.blogspot.com*)

Packers Coach Vince Lombardi is often credited with Bruins Coach Red Sanders' line, "Winning isn't everything; it's the only thing."
[It is attributed to UCLA Bruins football coach Henry Russell ("Red") Sanders, who spoke two different versions of the quotation. In 1950, at a Cal Poly San Luis Obispo physical education workshop, Sanders told his group: "Men, I'll be honest. Winning isn't everything. (Long pause.) Men, it's the only thing!"[1] The phrase is quoted in the 1953 film Trouble Along the Way by John Wayne's character, Steve Aloyosius Williams. In 1955, in a Sports Illustrated article preceding the 1956 Rose Bowl, he was quoted as saying "Sure, winning isn't every thing, It's the only thing."[2] . . . The quotation is widely attributed to American football coach Vince Lombardi; who probably heard the phrase from UCLA coach Henry Russell Sanders.[3] Lombardi is on record using the quotation as early as 1959 . . ..]
"Winning Isn't Everything; It's the Only Thing," wikipedia.org.

Now don't get me wrong. I'm as competitive as the next guy -- or woman. We may overdo competition (especially with the emphasis on test scores and grades throughout our educational system; as I remind law students in "So You Want to Be a Lawyer: A Play in Four Acts"). But the fact is, the military awards medals, seemingly every profession or endeavor has awards of some kind -- and all sporting events have winners, losers, and "championship" designations of various kinds.

In sports, winning determines in large measure which teams go to bowl games, how teams are ranked nationally, which players (and coaches) "go pro," the judgments of sports reporters, broadcast rights revenues, and the loyalty and enthusiasm of fans -- including their willingness to make contributions to the athletic program and buy season tickets for the following year. And although hopefully outside the purview of collegiate athletics, winning also determines who ends up with the tens of billions of dollars wagered on sporting events through the online and conventional gambling industries and privately among acquaintances.

Lest there be any doubt about the importance of winning to "the academy" (as university professors refer to themselves and their institutions), consider the content of their football coaches' contracts. Take Coach Kirk Ferentz' Feb. 1, 2010, contract for example. There is, of course, a brief section 3 on "compensation." But it is followed with the much lengthier section 4 on "supplemental compensation" for the really important part of his job description in working with "student-athletes." These are the "incentive bonuses" based on how the team ranks nationally (up to and including "National Champions"), within the Big 10, BCS and other bowl games, and various awards as "Coach of Year." (In fairness, there's also a modest payment (roughly 2%) if 70% of the players who could graduate do so.) Needless to say, insofar as the more significant of those payments are concerned it is indeed true that "winning is the only thing" insofar as the signatories to this contract are concerned -- the University President and Athletic Director (with the subsequent approval of the State's Board of Regents).

I watch fans leave a stadium during the third or fourth quarter of a football game their team will handily "win" or "lose." It always seems to me they are short-changing themselves by putting so much emphasis on final scores. There's a beauty, and a thrill, to every play, every move, in the game -- the foreplay that only culminates in a final score. Sure it's nice when the home team wins. But it's also nice to watch a quarterback place a pass with pin-point accuracy into the arms of a receiver accompanied by three opponents, an offensive line that gives him plenty of time to pass, the fast-forwarded ballet moves that enable a hard-charging runner to seemingly slip out of the grip of defenders during a long run, a well-placed kickoff or an especially skilled, long field goal.

Not only do we have a cultural emphasis on winning in all endeavors, and especially in collegiate athletics, but it is at a minimum just nice to win -- especially for a coach.

But there was so much more to write about that Iowa-Ohio State game than the sports writers' focus on the loss, what caused the loss, how it compared with other losses in this and prior seasons, the probability of losses in future seasons, and what the consequences of Saturday's loss would be. See, e.g., Andy Hamilton, below; Pat Harty, "Iowa Rarely Stays at an Elite Level," Hawk Central/Iowa City Press-Citizen, November 22, 2010, p. B1; Marc Morehouse, "8-4? Better than 7-5," The Gazette, November 22, 2010, p. B1.

[Nov. 29:] You can concentrate on the team's losses this season if you want to. Admittedly, November was not a good month for those whose football focus is myopically limited to the numbers on the scoreboard at the end of each game. But if you focus on how the team does throughout each game you discover that (I think this is true) they were winning or tied in every one of the 12 games they played -- an unbeaten season record -- at the 55-minute mark. That's not chopped liver. Of course, that's not 12 "wins" either; this isn't horseshoes. But it does rather neatly narrow the nature of the "wins" problem, and reflects the skill and strength of the players.

I have no doubt that Iowa's Coach Ferentz would have been much happier after the Ohio State game Saturday had his team had the larger score. A lot turned on the final score in that game.

All of which makes his post-game comments even more remarkable. As Andy Hamilton reported,
“You know, I’m not real big on that ['wouldas, couldas and shouldas'] game, especially since the guys played hard and competed,” Iowa coach Kirk Ferentz said. “I don’t know that they could have played any harder. Our guys couldn’t have. We didn’t do some things well enough to win. They played hard and competed, and that’s all you can ask against a very good team.”
Andy Hamilton, "Ohio State Loss Feels Like Deja Vu for Hawks," Hawk Central/Iowa City Press-Citizen, November 22, 2010, p. B1. The Iowa team couldn't have played any harder "and that’s all you can ask against a very good team.”
Nov. 29: More quotes from our Coach Ferentz before and after the Minnesota game, Nov. 27:

On sitting in outdoor stadiums in below-freezing weather: "'It's really not bad for coaches and players,' Iowa Coach Kirk Ferentz said. 'I've never understood why fans go. Coaches and players are working. It's not that big a deal. Would I go to one of those games? I don't think so.'" Mike Hlas, "Only Winning Makes New Stadium a Home," The Gazette, November 27, 2010, p. B1.

And the no excuses, no blame game response to the Minnesota loss? “They were more ready to go than we were today. They got what they deserved and we got what we deserved.” Andy Hamilton, "Iowa’s loss to Minnesota: ‘Something’s not going right,’" Hawk Central/Iowa City Press-Citizen, November 27, 2010.
I just thought that was a valuable, useful, compassionate and classy response to a major loss (just like his taking some public responsibility for an earlier one). I don't mean that the Pope should add him to the list of new Cardinals or anything like that. There are a lot of possible reasons for his saying what he did.

But it represents a useful observation, and orientation, we can all benefit from applying to ourselves, our children and our students.

President Lyndon Johnson used to say occasionally, "They call me 'Lucky Lyndon.' But I always find the harder I work the luckier I get." It's true in the study of law, and it's certainly true in athletic performance. That's what "strength training" is about. It's why and how Ricky Stanzi benefits from his four-hour sessions studying game videos.
[Andy Hamilton, "The education of Ricky Stanzi; Hawk QB a student of the game," Iowa City Press-Citizen, October 23, 2010 ("Stanzi is a quarterback major this semester with a minor in football film study. His classroom is a dark chamber inside the Hayden Fry Football Complex where, in an average week, Stanzi spends nearly 20 hours — sometimes up to four a day — watching film and studying Iowa’s next opponent.").]
But once you really have worked at preparing yourself, and you're performing up to the level of your ability, whether you're a high school student with special needs in a play, or a star quarterback making plays on the field, "that's all you can ask" -- of yourself or of others.

"Winning" games really isn't everything. It does make a difference "how you played the game" [Grantland Rice: “[It's] not that you won or lost but how you played the game," wikipedia.org, supra], and what you said and how you behaved after the game.

Full effort, plus class, counts, too.

In fact, in the greater scheme of things it's probably the most important "win" of all.
_______________

* Why do I put this blog ID at the top of the entry, when you know full well what blog you're reading? Because there are a number of Internet sites that, for whatever reason, simply take the blog entries of others and reproduce them as their own without crediting the source. I don't mind the flattering attention, but would appreciate acknowledgment as the source -- even if I have to embed it myself.
-- Nicholas Johnson
# # #

Saturday, August 28, 2010

The $100 Million Hawkeyes' Football Team

August 28, 2010, 11:00 a.m.

Hawks: "How Do I Love Thee? Let Me Count the Dollars"
-- with apologies to Elizabeth Barrett Browning
(bought to you by FromDC2Iowa.blogspot.com*)

The Iowa City/Coralville Area Convention and Visitors Bureau says the Hawkeyes' Football Team is about to bring $100 million to Johnson County this fall. Emily Schettler, "It's true: Hawkeyes are worth millions," Iowa City Press-Citizen, August 28, 2010 ("The University of Iowa's home football season brings more than $100 million into the Johnson County community . . .."). [The story is reproduced in full at the end of this blog entry.] For another, very similar story two days later, see Max Freund, "Football Season Brings Millions to Johnson County," The Daily Iowan, August 30, 2010.

Really? $100 million?

Now don't get me wrong. Clearly, the University of Iowa with its academic programs, professional colleges, research and entrepreneurial endeavors, UIHC (the largest employer in Eastern Iowa), and entertainment venues (including the athletic programs), is a major economic engine throughout the midwest, Iowa, Eastern Iowa and Johnson County generally, and Iowa City in particular.

But a precise dollar figure on the contribution from seven football games, especially a prediction based on a survey of 465 people during one weekend in 2009, has to be suspect.

Make no mistake, the University of Iowa's football program has a lot going for it. We have a good team, decades of great tradition, one of the nation's top coaches (collegiate or professional), sold-out crowds of loyal and generous fans, and an enviable cash-flow. Moreover, it doesn't hurt that the Hawkeyes don't have to compete for fans with an Iowa-based professional football team. And this should be another good year for Iowa.

But precisely $100 million?

I acknowledge that the Press-Citizen's story does not contain the details of the research methodology, those details are not otherwise known to me, and that some of the potential problems I see may have actually been taken into account by the researchers.

However, some of the concerns this study raises in my mind seem to me almost impossible of precise resolution -- problems of "but-for," "incremental increase," and "blend."

For those surveyed, the study examined expenditures for "food, transportation, entertainment and retail," as well as presumably hotel and restaurant costs. From the 465 persons surveyed (13 percent of whom did not attend the game, notwithstanding the fact the only folks surveyed were outside Kinnick, on the "Hawkeye Express" train to the stadium, or in hotel lobbies) it was projected that 51,000 persons came into Johnson County that weekend (5100 of whom were from out of state).

For starters, presumably the only sales that can fairly be attributed to football would be those above and beyond those that would have occurred without a football game. What is the average Iowa City/Coralville revenue for (a) all restaurants, (b) hotels/motels, (c) retail (and (d) gasoline, if you want) for all Friday-Saturday-Sunday weekends from September through November -- excluding the weekends when there are home football games? What is the average during weekends when there are football games? It is that difference, that "incremental increase," that is relevant. Otherwise you're counting revenue that would have gone to local businesses even without the games.

Second, how much of that incremental income would never have been earned "but for" the football game, and how much is merely "time-shifting"? Last time I checked, Coralridge Mall was doing about $100 million a year. Much of that retail business comes from folks who live in neighboring counties. If they're going to be shopping in Coralville regardless, and happen to do some of that shopping during a football weekend (with or without attending the game) they've contributed to increased retail income when there was a football game in town, that's true; but they have not contributed more income to merchants for the year in question than they would have contributed anyway without that coincidence. It's not "but-for" incremental income.

Similarly, local residents who regularly eat in restaurants from time to time may choose to go out to eat during a football weekend -- but then, having done so, become less likely to eat out again the following week, when they might otherwise have done so; another example of "time shifting."

The same thing goes for fans who have friends in Iowa City, or children attending the University, or hospital visits to make, who would be coming to Iowa City in any event, but time some of those visits with football weekends. For all I know, business meetings or conferences that would have been held in Iowa City at some time anyway may be scheduled to include a football game. The law school ties in football games with some of its Continuing Legal Education programs for lawyers.

Even if the expenditure is not mere time-shifting, and it meets the "but-for" test, in the sense that the game contributed to the attendance in Iowa City, there may have been other "but-for" factors as well -- without which the trip, attendance at the game, and expenditures, would not have occurred.

The advocates of "attractions" of various kinds -- the venue for a World's Fair, Olympics, Superbowl Game, or indoor rain forest in a corn field -- are notoriously overly optimistic in their predictions of economic value, often by as much as 30-fold beyond reality.

Bottom line? Clearly, the Hawkeye football season contributes to the Johnson County economy. If there were a way to define what we mean by "contribute to the economy," how much of that contribution is attributable to the game, and then to measure that contribution precisely, I have no doubt it would be in the millions of dollars. But there's not.

So, enjoy the home games coming up. Spend some money. But don't expect anybody to be counting it precisely.

Here's the story:

Emily Schettler, "It's true: Hawkeyes are worth millions," Iowa City Press-Citizen, August 28, 2010

The University of Iowa's home football season brings more than $100 million into the Johnson County community, according to a study released Friday by the Iowa City/Coralville Area Convention and Visitors Bureau.

The Visitors Bureau partnered with a UI graduate class to perform the study, which was conducted Nov. 6-7, 2009, when the Hawkeyes played Northwestern.

Josh Schamberger, president of the Iowa City/Coralville CVB, said the numbers are encouraging but not surprising.

"I honestly believe this isn't a surprise to area residents," Schamberger said. "Businesses, organizations, hoteliers, grocers, all of these retail operations very clearly know the economic impact of an Iowa football home season."

The study included data from 465 surveys distributed to randomly selected fans near Kinnick Stadium, riding the Hawkeye Express and in the lobby of five area hotels.

In addition to asking why people were visiting, whether they were staying overnight and how many people were in their party, the survey asked people to detail their expenditures on things like food, transportation, entertainment and retail.

The study found that the Northwestern game attracted more than 51,000 visitors to the county, of which about 10 percent came from out of state, while those who stayed overnight spent an average of $944 while they were here.

Thirteen percent of those who participated said they were not attending the game but were in town to tailgate or go shopping.

Rick Klatt, associate director of external affairs at UI, said the results provided data for what many in the community already assumed.

"We know that the seven home football weekends are incredibly important to our business community," Klatt said. "It just confirms what our intuition has always been. These are important events to this community. These events require literally hundreds of people to be involved to successfully stage them.

"It goes way beyond our coaching staff and student-athletes."

Schamberger said the Visitors Bureau is planning to survey fans on two game weekends this year: against Ball State on Sept. 25 and Ohio State on Nov. 20. He said the goal is to identify the economic impact of a conference game weekend versus a non-conference game weekend.

"This fall, I would expect the weekend that has the least economic impact, and we're still talking millions and millions of dollars, would be probably Ball State," Schamberger said.

He expects fans of conference teams, including Penn State, Ohio State and Wisconsin, to contribute considerably.

"(Big Ten) teams travel just as well as Iowa does to their stadiums," he said. "Those ticket blocks are automatically going to fill our hotels."

Schamberger said there's a likely connection between the team's success and its impact on the local economy.

"I wouldn't think there's probably any question that a successful football program has a direct correlation with the impact our community receives," Schamberger said.

Klatt agreed that excitement surrounding this year's team could boost the number of fans and the amount of money they spend in Iowa City even more.

"I think it's fair to say, given the excitement and anticipation for this football season, it's possible this number might grow," he said.
_______________

* Why do I put this blog ID at the top of the entry, when you know full well what blog you're reading? Because there are a number of Internet sites that, for whatever reason, simply take the blog entries of others and reproduce them as their own without crediting the source. I don't mind the flattering attention, but would appreciate acknowledgment as the source -- even if I have to embed it myself.
-- Nicholas Johnson
# # #

Monday, August 09, 2010

Living Outside the Box

August 9, 2010, 4:45 p.m.

From Thoreau to Ferentz
(bought to you by FromDC2Iowa.blogspot.com*)

What do Henry David Thoreau and Kirk Ferentz have in common?

Well, I guess it's pretty clearly not their looks.

[Photo credit: "Henry David Thoreau," wikipedia.org.] In case you're confused, the one on the left is Thoreau. Indeed, as Louisa May Alcott once said of Thoreau's beard, it "will most assuredly deflect amorous advances and preserve the man's virtue in perpetuity." Ibid.

The usually clean shaven Ferentz (on the right), by contrast, Alcott thought quite handsome. [Photo credit: Google Images and Getty Images.]

You may not celebrate this day, as I do, but August 9 is the anniversary of the publication of Henry David Thoreau's famous book, Walden, or Life in the Woods, 156 years ago this year, in 1854.

(To put 1854 in perspective, here's what a map of Iowa City looked like in 1854: [Photo credit: UI Iowa Digital Library.]

Henry David Thoreau headed off to live in the woods around Walden Pond in 1845. He only stayed there for two years, and then spent the next seven writing the book about the prior two.

Although he cut back on physical possessions during his two year experience, I noted that his small cabin, at 150 square feet, was actually a full 10 square feet larger than the "small house" once lived in by the one-time President of the International Small House Society, at 140 square feet (counting the upstairs bedroom).

While at Walden Pond Thoreau did a lot of thinking and writing, including the following insight:
"Our inventions are wont to be pretty toys, which distract our attention from serious things. They are but improved means to an unimproved end, an end which it was already but too easy to arrive at; as railroads lead to Boston or New York. We are in great haste to construct a magnetic telegraph from Maine to Texas; but Maine and Texas, it may be, have nothing important to communicate."
Henry David Thoreau, Walden, or Life in the Woods (1854), p. 34 (Hayes Barton Press).

Nor do the sender and receiver need to be separated by the distance between Maine and Texas to raise questions regarding whether "it may be [they] have nothing important to communicate." After all, a goodly portion of those 2.5 billion text messages Americans exchange every day are between junior high school students in the same school. See, USA Text Message Statistics.

[Photo credit: Smari, "Walden: A Year."] As The Atlantic's Alexis Madrigal has obverved, "In a country where so many gamely adopt the latest new gadget, we need our Thoreaus, not to stop the profusion of technology, but simply to remind us to use them well." Alexis Madrigal, "Thoreau's Walden Is 156 Years Old Today, but Relevant as Ever," The Atlantic, August 9, 2010.

So what is the bond between Thoreau and Ferentz?

It turns out that UI football coach Kirk Ferentz, master of the Big Ten universe, is a follower of Henry David Thoreau -- albeit, in all likelihood, unknowingly. He has as much enthusiasm for the panoply of laptops, netbooks, Kindles, Blackberries, iPhones, texting, iPods, email and tweets of our age as Thoreau had for the telegraph of his age.

Kirk Ferentz is proud not to own a BlackBerry. The Iowa football coach reads but doesn't write e-mails . . ..

"I do read texts," Ferentz said. "If you send me one, I'll read it and I'll call you back." . . .

"I don't like any of that stuff," Ferentz said. "It's not that I dislike it, I just don't have any interest in it, quite frankly. I don't want to get off on a commentary here, but everywhere I look, people have their BlackBerry, and I thoroughly enjoy being away from technology. I still enjoy talking to people and thinking and reading and things like that."

He means holding a book, not a Kindle. . . .

"Iowa has to do things like that just because of our recruiting disadvantages," Ferentz said. "This is just a different form of that as far as I'm concerned. We need to be on the forefront of having a good website and all that jazz. Young people are tuned into that. A nice sidecar to that is a lot of fans like that stuff, so it's good for fan interest, too. But I'm more focused on recruiting."

That's why it's imperative to have a diverse staff, Ferentz said.

"If [Defensive Coordinator] Norm [Parker] and I were in charge of that, we'd be last in the NCAA right now," he said. "You have to have some guys who are current thinkers and a lot of the guys on our staff (are on) Twitter and do all that stuff and that's good, I'm all for it." . . .

"But one of my personal goals still is never to own a BlackBerry, at least not until I retire. I don't want one when I'm coaching. I don't embrace that stuff, but I realize it's important, so I don't have my head in the sand, I don't think."
Andy Hamilton, "Low-tech approach works for Ferentz; Coach OK handing off those duties," Iowa City Press-Citizen, August 6, 2010.

As Henry David Thoreau used to say to his friend Ralph Waldo Emerson, when the two of them would lay back in their lawn chairs and look to the sky, "How about them hawks?"

You can bet if Thoreau and Ferentz were ever able to talk to each other, they'd have something "important to communicate" -- and it wouldn't have been electronically.

In short, Thoreau and Ferentz, both known for "thinking outside the box," also prefer "living outside the box" as well -- the box of Morse code keys, laptops, and other electronics devices that offer us the choice to crawl inside and live a virtual electronics life inside the boxes that hold their magic wires.

But I have a friend who takes it one step further. He wants to check out of the electronic world entirely. This is kind of odd, since he is one of the brightest, most creative, computer geeks I know. He's currently working in one of the most prestigious jobs for guys like that, and well paid for doing so.

Here's the story he sent me yesterday, in which his name has now been changed to "Joe" (not his real name) and the companies he refers to have been changed to "Company A," "Company B" and "Company C."
For years now I've tried to live with as little paper trail as possible. Today the down side of that came back to bite me in the backside.

I have a good job. It pays well and the work is rewarding. However, my employer is absolutely fanatical about credit histories. Every employee gets checked a couple of times a year. Today, one of the HR types came by my office to talk about some "unusual recent activity."

Wait, "recent activity"? How is this possible? I have no bank loans, I have no credit cards.

"I don't know," Frank said. "This wasn't there the last time we checked. Between then and now, your credit reports have gone all One Flew Over the Cuckoo's Nest."

What? How? I've checked my Company A report. It's a blank page. Literally, a blank page.

"Yeah. Company A and Company B both have you as a clean skin. Still have you as one, I mean."

So what's crazy?

"Company C has you … look, they explained it to me and I don't understand. Just call this guy and get it cleared, okay?"
________________________________________

I called . . . to find out what was going on.

Five years ago or so, someone with my name, about twice my age, who formerly lived in State X, and attended University Y, skipped out on a credit card while owing a small amount of money. More than $100, but not so much as to leave me gasping for air.

I explained to the fellow on the other end of the line, the card issuer — a bank I've never heard of before — that yes, I was named that, but everything else was wrong. I've never been to State X, I've never attended University Y, that's not my birthday, and I canceled my credit card in 1999 after paying off the balance.

"Wow. Uh — that's a problem, then, isn't it?"

Sure is. So how do we get all this bad data corrected?

"Well, we're going to talk to Company C, Company A and Company B. We'll look at information from all three. Company C is the one that gave us this information you say is all messed up. If Company A and Company B can give us correct information, then we'll assume it's messed up, we'll cancel this debt and get it off Company C's report."

I don't have any history with Company A or Company B. No records there. Blank page. Clean skin.

"How the hell did you do that?"

No credit cards, no bank loans, no debts, nothing, for seven years.

"WHY the hell did you do that?"

Because I don't like being a record in a giant database!

"So. You say Company C's information is all messed up..."

Yes.

"... but you don't like being a record in a giant database."

Yes.

"Which means we have no way to get independent confirmation that this record is wrong."

Yes.

"Are you beginning to see the problem here?"
________________________________________

Ultimately, I decided to save my sanity and just pay the sum. Fine fine fine fine fine fine fine I'll do it just get this thing off Company C's records.

The fellow was courteous and pleasant. He said he'd call back in half an hour after checking to see if there was anything more he could do. I told him I'd have my checkbook ready when he called.

Half an hour later — "Joe?"

I have my checkbook ready.

"Yeah, there's… a problem."

Another one?

"Yes. Joe, this is really strange, but your account's been turned over to another agency for collection."

It — what — when?!

"In 2008."

What?

"Yes, sir. You need to call them. They can help you."

Wait, wait — if they've been trying to collect for two years, why haven't I ever heard of them?!

"Because they think you live in Missouri."
________________________________________

Let this be a lesson to anyone who has given any thought to living as a clean skin. Having a totally pristine credit history is great, up until the time the database gets messed up.

The computer is always right.
George Orwell was an optimist. No matter how hard you scrub you can't have what "Joe" calls a "clean skin." You can be like President Lyndon Johnson and Coach Ferentz and handle all of your affairs over the phone. But somehow, somewhere, somebody repealed the Fourth Amendment and didn't tell anyone. They know who you are and where you are. As Simon and Garfunkel sang of "Mrs. Robinson," "We'd like to know a little bit about you for our files." But that was over 40 years ago (1967/68). Hard drive capacity has increased as the prices have decreased. That "little bit" has now become "we'd like to know virtually everything about you for our files." "Oh, never mind; I guess we already have it."

Looks like we have more to learn from Thoreau, Ferentz, and "Joe," than how to live on $28 a year (Thoreau), building football teams (Ferentz), and computer security ("Joe").

What they seem to be saying is that, before we forget entirely we need to more frequently experience how to, in Coach Ferentz' words, "still enjoy talking to people and thinking and reading and things like that." We need to remember how to "live outside the box."
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* Why do I put this blog ID at the top of the entry, when you know full well what blog you're reading? Because there are a number of Internet sites that, for whatever reason, simply take the blog entries of others and reproduce them as their own without crediting the source. I don't mind the flattering attention, but would appreciate acknowledgment as the source -- even if I have to embed it myself.
-- Nicholas Johnson
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