(Looking for Labor Day blog entries? Here they are: "Labor Day: Honor Workers Every Day," September 6, 2010; "Finding Jobs on Labor Day; Former Labor Secretary Reich Has Economic Solution," September 5, 2010; and "Danger in the Workplace; Honoring Those Who Built, and Build, America," September 1, 2010.)
(bought to you by FromDC2Iowa.blogspot.com*)
Whether you're taking "customer support" calls, or trying to get someone to answer when you make one, here's a You Tube video that's going around and should provide you a little relief -- and a laugh.
The new digital tech keeps coming at us fast. What it can do and how it does it is not immediately obvious -- especially if you didn't design it, all you did was just buy it. For such confidence-building as it may provide, know that it has always been thus.
Here is "Medieval Helpdesk in English":
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* Why do I put this blog ID at the top of the entry, when you know full well what blog you're reading? Because there are a number of Internet sites that, for whatever reason, simply take the blog entries of others and reproduce them as their own without crediting the source. I don't mind the flattering attention, but would appreciate acknowledgment as the source -- even if I have to embed it myself.
-- Nicholas Johnson
